Sr Systems Engineer - Hybrid

The Senior Systems Engineer is a salaried, exempt position responsible for ensuring the security, scalability, and performance of our core systems while maintaining high availability and reliability across all infrastructure components. In addition, this role is accountable for the overall stability of core systems and the broader electronic infrastructure that supports our business operations at our data centers and office locations. This position reports to the Manager, Network & Security, has no direct reports and is located onsite at the Mansfield Oil Company (MOC) location in Gainesville, Georgia.

Responsibilities:

System Design & Implementation:

• Design, deploy, and manage virtual environments using platforms such as Proxmox, VMware, and Hyper-V to support enterprise applications and ensure optimal performance, availability, and scalability.
• Evaluate, recommend, and implement infrastructure improvements and upgrades based on industry trends, business needs, and emerging technologies.
• Administer Cisco UCS blade/server infrastructure, NetApp ONTAP storage systems, cloud storage solutions to support high-throughput data engineering workflows, ensuring low-latency access, redundancy, and scalable performance workloads. Make recommendations for modernizing hardware solutions.

Monitoring & Maintenance:

• Implement and maintain infrastructure monitoring and alerting systems to proactively detect, troubleshoot, and resolve issues. Enhance overall system reliability, performance, and uptime.
• Manage and support Microsoft Exchange in a hybrid configuration (on-premises and Microsoft 365), including installation, configuration, migration, monitoring, and ongoing maintenance.
• Oversee patch management, updates, and end-to-end lifecycle of both physical and virtual infrastructure to maintain a secure and supported environment.
• Provide advanced troubleshooting and serve as an escalation point for infrastructure-related incidents, ensuring timely resolution and minimal business impact.
• Oversee the configuration, maintenance, and upgrades of Windows-based systems, including Active Directory and related services.

Enterprise Storage & Data Resiliency:

• Administer and maintain enterprise storage systems, including SAN (primarily NetApp), NAS, and backup solutions. Ensure high availability, reliability, and performance of storage infrastructure.
• Design, implement, and maintain enterprise-grade storage and backup solutions, with a focus on NetApp SAN environments.
• Collaborate with engineering teams to architect scalable and high-performance data platforms for transactional systems and partner integrations.
• Translate business requirements into resilient infrastructure strategies that support availability, retention, and disaster recovery.
• Administer both server- and SAN-based backups and lead enterprise-wide recovery planning efforts.

Documentation & Collaboration:

• Develop and maintain detailed documentation for infrastructure systems, configurations, processes, and standard operating procedures.
• Partner with IT teams-including security, networking, application development, and project management-to implement infrastructure best practices. Support system optimization, backup strategies, and disaster recovery planning.

Emerging Technologies:

• Stay up-to-date with industry trends and emerging technologies and apply them to improve our development processes and methodologies.
• Share knowledge and expertise in order to foster team growth and development.
• Engage with interdisciplinary teams to conceptualize, design, and release new product functionalities and user experiences.

Requirements:

Formal Education & Certification:

• Minimum of a two (2) year Associate's degree in Networking, Computer Systems, or similar degree path (or) equivalent combination of education & experience.

• Certifications related to Disaster Recovery, Data Engineering, Microsoft 365 Certified, any Microsoft/Azure certifications, NetApp Certified, Cisco, Linux, Security, or any other related certifications are highly desirable.

Knowledge & Experience:

• Minimum of 5 years of experience in infrastructure engineering or system administration roles within a similar sized, or larger, organization.
• Experience conducting research into new technologies, systems issues, and product evaluations to support strategic decision-making.
• Solid understanding of budgeting, forecasting, and needs assessments, with the ability to perform relevant calculations to support business cases and infrastructure planning.
• Expert knowledge in virtualization technologies (Proxmox, VMware vSphere, ESXi).
• Deep understanding of storage systems, including SAN, NAS, NFS, iSCSI, and cloud-based storage solutions.
• Hands-on experience with Microsoft Exchange in a hybrid environment (Exchange Online and on-premise Exchange Server).
• Strong knowledge of Windows Server operating systems and Active Directory.
• Familiarity with infrastructure automation tools and scripting (PowerShell, Ansible, etc.).
• Experience with backup and disaster recovery technologies (e.g., Veeam, Zerto).
• Excellent troubleshooting and problem-solving skills.
• Good working knowledge of Microsoft Active Directory Domain Services, Domain design, implementation, and enterprise management.

Qualifications & Characteristics:

• Strong understanding of enterprise IT operations and alignment with organizational goals and business objectives.
• Excellent written, verbal, and interpersonal communication skills with the ability to translate complex technical concepts into user-friendly language.
• Ability to prioritize and execute tasks effectively in a fast-paced, high-pressure environment, including during critical or emergency situations.
• Strong analytical and problem-solving skills with keen attention to detail and a commitment to delivering quality outcomes.
• Self-motivated, resourceful, and able to work independently with minimal supervision.
• Demonstrated customer service orientation, with a focus on responsiveness, reliability, and stakeholder satisfaction.
• Comfortable working in team-oriented, collaborative environments with cross-functional partners.

Work Environment & Travel:

• 40-hour work week with 3 days in the office and 2 days remote, business conditions permitting. Eligibility for the hybrid work week begins after completion of the ninety-day introductory period of employment where all training will occur onsite.
• This position will have up to 50% planned, overnight travel to other site locations within the Company that could include weekends and Holidays.

• Must be available to work flexible hours as needed.

• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
• Close visual acuity needed to review diagrams and for discerning fine print.
• Lifting and transporting of moderately heavy objects, such as computers and peripherals.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.