Deposit Operations Manager

Hudson Valley Credit Union is currently recruiting for the position of Deposit Operations Manager. Primary Function: Support strategic direction through communication and leadership actions aligned with organizational goals. Guide team by applying established performance standards, training, and coaching to develop employees to meet or exceed expectations, building an engaged team. Ensure adherence to the established budget and provide recommendations for adjustments for improvement. Establish, communicate, and implement operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution. Lead and coach to implement member experience improvements that support strategic direction. Monitor and support adherence to industry regulations and safety standards within operational activities.

• Provide leadership and oversight for Deposit Operations team including and not limited to: deposit account servicing, ATM, bank by mail and remote transaction processing, record retention and reporting. Examples of tasks include: online account opening, deposit account maintenance, legal orders, restraints, abandoned property, tax reporting, statement audits, imaging, etc.

• Ensure staffing needs and builds and engaged team through actions of recruiting, training, developing, coaching and evaluating employees.

• Guide employees using performance standards to meet or exceed key performance indicators that support quality member experience.

• Manage vendor relationships and maintain a thorough and current knowledge of Federal, State and industry regulations. Review applicable regulations such as Regulation CC, Federal Protected Funds, IRA and IRS reporting, analyze their impact on existing policies, procedures and member service, and ensure compliance with applicable laws.

• Contribute toward budgetary construction, monitors and makes recommendations for adjustments to reduce expenses.

• Plan for and analyze gaps and trends and influence direction with business partners. Build cohesive relationships across all business lines and drive change.

• Responsible for compiling, analyzing, preparing and reporting metrics, results, team development and operational/financial/statistical data to all levels within the organization.

• Maintain superior knowledge of the variety of products, guidelines and services offered and attend meetings and training programs as required by the Credit Union in order to maintain this level of experience and knowledge.

• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU's guiding principles to all activities and responsibilities. This includes the Credit Union's Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union's initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor's Degree or at least 2 years equivalent experience for each undergraduate year not completed, in Business or a related field is required
• Ability to achieve NYS Notary Public license within 12 months is required
• Minimum 3 Years leadership experience required
• Minimum 2 Years experience in a financial institution is required
• Knowledge of financial industry rules and regulations relating to deposit accounts i s preferred
• Experience managing vendor relationships is preferred.

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Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.