Venue Intern - Part Time - Audio Visual, Event Technology

Venue Intern - Part Time

$17.50/hr

Company Overview:

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary:

* Participate in all learning and development activities related to the Intern program.

* Assist event operations team by checking meeting rooms prior to events to ensure all equipment and networking information is set as needed.

* Assist in greeting clients before event begin time and ensuring client satisfaction with all Pinnacle Live equipment and networking needs.

* Assisting operations and sales teams with maintaining accurate client event information within The Company's business systems.

* Assisting the sales team in their day-to-day activities.

* Assisting with basic troubleshooting of networking and technical AV equipment, and engaging technical staff, when necessary.

* Maintaining regular communication with operations teams, technical teams, and sales teams, as needed.

* Assisting technical staff with the set and striking of AV equipment.

* Ensuring any lost, stolen, or damaged equipment is immediately reported to management.

* Assisting in making sure all Company-occupied areas are clean, organized, and up to company standards.

* Comply with all company policies and procedures.

* Other duties as assigned.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed herein are representative of the knowledge, skill, and/or ability required.

* Strong technical aptitude

* Good working knowledge of computer hardware and software

* Planning ability; able to plan prioritize

* Strong interpersonal skills

* Excellent verbal and written communication skills

* Excellent organizational skills and attention to detail

* Strong team player orientation

* Commitment to best-in-class customer service for internal and external stakeholders

* Professional appearance

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

* High school graduate or equivalent

* Degree-seeking student currently enrolled at a college or university or comparable program

* A desire to learn about all aspects of the audio-visual industry

* Technologically savvy and a fast learner

* Critical thinking with creative abilities and solutions

Required Skills & Knowledge:

Adaptability - Adapts to change in technology and work environment. Manages competing

demands. Changes approach or method to best fit the situation. Able to deal with frequent

changes, delays, or unexpected events. Willing to be flexible as far as work responsibilities and

environment. Is seen as balanced despite the conflicting demands of the situation.

Ethics - Treats people with respect. Keep commitments. Inspires the trust of others. Works with

integrity and ethically. Upholds organizational values. Is widely trusted. Is seen as a direct,

truthful individual. Can present the unvarnished truth in an appropriate and helpful

manner. Keeps confidences. Admits mistakes. Doesn't misrepresent themselves for personal

gain. Has integrity.

Technical Skills - Assesses own strengths and weakness. Pursues training and development

opportunities. Strives to continuously build knowledge and skills. Shares expertise with others.

Dependability - Follows instructions, responds to management direction. Takes responsibility for

own actions. Keeps commitments. Commits to long hours of work when necessary to reach

goals. Completes tasks on time or notifies appropriate person with an alternate plan. Takes

responsibility for work done. Will stand up and be counted. Doesn't shrink from responsibility. Can

be counted on when times are tough. Willing to be the only champion for an idea or position. Is

comfortable working alone on a tough assignment.

Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to

others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts

success of team above own interests. Able to build morale and group commitments to goals and

objectives. Supports everyone's efforts to succeed. Is seen as a team player and is cooperative.

Can be candid with peers. Can find common ground and represent their own interests and be fair

to other groups.

Time Management - Uses their time effectively and efficiently. Values time. Concentrates their

efforts on the more important priorities. Gets more done in less time than others. Can attend to

broader range of activities. Makes decisions in a timely manner, sometimes with incomplete

information. Able to make a quick decision. Can orchestrate multiple activities at once to

accomplish a goal.

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.