Accounts Payable Coordinator

Boston Children's Hospital

United States, Massachusetts, Boston

Jun 03, 2025

Job Posting Description

At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

Position Summary/ Department Summary:

Performs AP tasks to ensure the timely and accurate payment of Accounts Payable. Processes AP vouchers, scans of invoices, reviews and processes match exceptions. Prevents and recovers duplicate payments, resolves over payments, prevents lost discounts / rebates, and processes employee expenses. Provides exceptional customer service to address and resolve AP related inquiries from hospital department managers, employees, associated personnel, and vendors while enforcing Boston Children's Hospital BCH processes and policies. Identifies and escalates process issues and opportunities. May assist with the development of solutions to continuously improve the AP function.

Key Responsibilities:

Processes invoices, payment requests, vouchers, etc. for payment and recording in the AP ledger. Educates, enforces and reinforces AP processes and polices with AP customers. Resolves and documents customer service inquiries and issue resolution.
Functions as the first line accounts payable contact for Hospital department personnel to determine status of invoice payment and resolve problem invoices. Follows through with hospital personnel to ensure that invoices are processed within departmental procedures and responds to inquiries in a timely and professional manner.
Directs the flow and controls over incoming mail paper and electronic , including scanning, resolving image integrity issues, and linking vouchers to images in the document retention and processing system.
Documents and directs departmental phone calls, releases checks for pickup and general accounting requests, and resolves customer service inquiries and related discrepancies.
Resolves discrepancies between invoice data and AP system edits and/or business rules independently or in close cooperation with Supply Chain Management personnel.
Facilitates completion of invoice processing approval and coding, and verifies data extracted from AP imaging system is accurate prior to submission to later stages of processing.
Expedites process of discount invoices and related discrepancies.
Identifies and escalates AP process issues and opportunities. Provides assistance to other AP staff in evaluating and resolving related problems and issues. Assists in implementing changes to internal systems and procedures.
Verifies and records payment information and obtains receipt confirmation to release payment as needed. Documents all discrepancies in accordance with department policy, Follows up on and documents missing price, authorizations / approvals required for check disbursements and for payments that are outside of the contract terms. Verifies adjustments for voided and manual checks and/or special request payments.

Minimum Qualifications

Education:

High School / GED and one to two years of related college coursework is required

Associate's degree is preferred

Experience:

Minimum of 1 year of experience in an Accounts Payable function.

Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).

Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.