Systems Analyst - JDE HCM

$103,860-$126,940 Depending on Experience

As a Systems Analyst, you will play a critical role in supporting and enhancing our HR and Payroll systems across North America. You will provide expert-level support for JDE HCM modules, lead continuous improvement initiatives, and drive the expansion of our HR and Payroll applications. This role requires a proactive problem-solver with a strong customer service mindset and a passion for optimizing business processes.

• Collaborate with business users to understand system needs and translate them into technical solutions.
• Analyze, design, and update JDE interactive applications, batch applications, and system integrations.
• Analyze system performance and recommend improvements to enhance efficiency and user experience.
• Lead and manage projects aimed at improving HR and Payroll processes and systems.
• Participate in system testing, training, and deployment activities.
• Identify opportunities for automation and process optimization within the HRIS landscape.
• Assist in system upgrades, patches, and performance tuning.
• Develop and maintain custom reports using tools such as ReportsNow.
• Ensure data integrity, compliance, and system efficiency across US and Canadian operations.
• Provide Tier 2/3 support for enterprise applications, including JD Edwards and integrated systems.
• Deliver timely and high-quality support to internal stakeholders, maintaining a strong focus on customer service.
• Troubleshoot and resolve system issues, user access problems, and data discrepancies.
• Document support procedures, system configurations, and user guides.
• Work with cross-functional teams to gather requirements, design solutions, implement enhancements, and support integration between JD Edwards and other business applications.
• Collaborate with cross-functional domains daily to maintain positive communication/interaction
• Maintain knowledge of IT best practices, security standards, and compliance requirements.

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Minimum 5 years of hands-on experience with JD Edwards (JDE) HCM modules.
• Proven track record of leading HRIS or Payroll system projects.
• Extensive knowledge of North American payroll regulations and HR practices, with hands-on experience supporting Canadian payroll systems and compliance, particularly in Quebec.
• Ability to write and understand SQL queries for data analysis and troubleshooting.
• Experience with system testing, training, and deployment.
• Experience in construction, manufacturing or engineering industry, preferred.
• Familiarity with ReportsNow, OnBase, QSoftware Security Manager, or similar tools, preferred.

• JD Edwards (JDE) HCM Expertise: Deep understanding of modules like Payroll, Time and Labor, PDBAs, and Benefit Administration.
• HRIS/Payroll Systems Knowledge: Ability to manage, support, and enhance HR and payroll applications.
• Project Management: Experience leading system improvement and implementation projects.
• Business Process Analysis: Skill in identifying inefficiencies and designing optimized workflows.
• Data Integrity & Compliance: Ensuring accuracy and adherence to regulatory standards in HR/payroll data.
• Strong analytical thinking to troubleshoot system issues and identify root causes.
• Ability to translate business needs into technical solutions.
• Attention to detail in system configuration and data validation.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Self-motivated and capable of working independently with minimal supervision.
• Bilingual (English/French) is an asset, not required.

• Communication Skills: The ability to convey complex technical concepts to both technical and non-technical stakeholders.
• Collaboration: Working effectively with cross-functional teams.
• Problem-Solving: Analyzing issues and developing effective solutions while considering various constraints and trade-offs.
• Leadership: Guiding and mentoring team members and influencing decision-making processes within the team and organization.
• Adaptability: Being open to change and able to adjust to new technologies, tools, and methodologies as they emerge.
• Critical Thinking: Evaluating options and making informed decisions based on analysis and reasoning.
• Time Management: Prioritizing tasks effectively to meet deadlines while balancing multiple projects.
• Empathy: Understanding the perspectives and challenges of team members and stakeholders, which helps in fostering a collaborative environment.

• Vision: The ability to read and interpret documents and code, often requiring prolonged use of a computer screen.
• Dexterity: Basic hand-eye coordination for typing and using a mouse or other input devices.
• Sitting for Extended Periods: The role often involves long hours of sitting at a desk or workstation while working on computers.
• US | Reasonable accommodations will be made in accordance with the ADA.
• CAN | Accommodations available upon request in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) or equivalent provincial legislation.

• US | Hybrid role, 3 days remote work allowed.
• CAN | hybrid role, 2 days remote work allowed, after probationary period.

• Must be legally authorized to work in the United States or Canada.
• US | Pre-Employment Criminal Background check and drug screening required.

DISCLAIMER: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. The employer reserves the right to amend and change responsibilities to meet business and organizational needs.