Business Analyst 1 - Program Management

Are you ready to launch a fulfilling career? Join us at the Department of Transportation, where you will work with business users and Information Technology (IT) to implement changes to systems. Your role will involve supporting the Driver and Vehicle Services (DVS) systems and their related subsystems, allowing you to engage in various technical analysis tasks while ensuring the integrity of essential systems. By working closely with both technical and business teams, you will play a crucial role in maintaining and improving the systems that serve the public. We are committed to providing a supportive atmosphere that encourages innovation and excellence. Start your career journey with us, where your talents can truly shine.

In this role, you will perform tasks related to the development, modification, and operability of Driver Licensing and Motor Vehicle systems. Your responsibilities will include documenting process changes to enhance business operations, which entails organizing and facilitating business meetings, drafting business requirement documents, and identifying essential business needs. You will also undertake various analytical duties to support and maintain the transition to electronic data processing methods across multiple applications, such as the Drivers Licensing and Credentialing Systems (DL&C), Commonwealth Automated Registration and Titling System (CARATS), and Modernized Vehicle and Driver's License Systems (MVDLS), among others. Additionally, you will be responsible for creating testing plans and scripts associated with system enhancements, new initiatives, legislative changes, or defect resolutions. Your work will contribute to the overall efficiency and reliability of the various applications, including those related to electronic lien titles, financial responsibility, and mobile applications, as well as any other assigned systems.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. This position also performs off hours support and reporting as required.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• A bachelor's degree; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

• 711 (hearing and speech disabilities or other individuals).

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.