Sr. Solutions Architect, Collaboration

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.

The Role

You should have a strong track record of designing solutions that enable advanced collaboration mechanisms across customer environments. In this pre-sales role, you will be working with Presidio clients, account executives and engineers to understand business requirements, design architectures and deliver professional proposals.

Travel Requirements: In this role you will be expected to travel up to 20%. It will be based in any location in the Western or Central region of the United States with preference for candidates in California, Oregon, Washington, Colorado, Idaho or Nevada.

Responsibilities include:

• Provide pre-sales support of Cisco/Zoom/Microsoft Collaboration related opportunities & solutions.
• Understand client's infrastructures, business needs & provide expertise and consulting on Cisco/Zoom/Microsoft solutions and third-party addon collaboration products.
• Provide internal assistance on Cisco/Zoom/Microsoft solutions, product plans and roadmaps.
• Conduct in-person & virtual presentations to clients.
• Work closely with inside & outside account management team to develop & drive business.
• Coordinate hardware & software quotations with account teams.
• Develop and deliver scopes of works, hour/cost estimates, professional proposals, and design documentation.
• Provide management and account team oral and written reports on the client needs, problems, interests, market situations, competitive activities, and potential for new products/services.
• Gain knowledge about products, applications, technical service, market conditions, competition, and technology trends through research, partner technical experts and customer feedback.
• Help guide and direct customers by performing ROI and TCO analyses of Cisco, Zoom, and Microsoft collaboration solutions

Required Skills and Professional Experience:

• Bachelor's degree or equivalent experience and/or military experience
• 7+ years of relevant experience
• 4+ years of experience with Microsoft Collaboration portfolio OR Cisco Collaboration portfolio (CUCM, Unity Connection, Contact Center Express, Flex Licensing/Smart Accounts, Webex Calling, Webex Contact Center)
• Strong experience with Cisco, Zoom and/or the Microsoft Collaboration portfolio
• 5+ years of consulting experience; Presales experience strongly preferred
• Strong experience with migrating customers from on premise collaboration solutions to cloud collaboration platforms
• Foundational understanding of Cloud Technologies (AWS, Azure)
• Foundational knowledge of DevOps/Automation with Workflow Integrations
• Thorough knowledge of Cisco products and understanding of infrastructure and best practices.
• Solid interpersonal and presentation skills including client-facing consulting skills.
• Knowledge of AI/ML industry trends and initiatives
• Strong oral and written communication skills.

Preferred Experience:

• Relevant technical certifications
• Experience working for a Systems Integrator/Reseller or Vendor

Your future at Presidio
JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.

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Applications will be accepted on a rolling basis.

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.

Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

#LI-JM3

Enthusiastic - Shows intense and eager enjoyment and interest
Team Player - Works well as a member of a group
Innovative - Consistently introduces new ideas and demonstrates original thinking

Bachelors (preferred)

4 years: Experience with Cisco Collaboration portfolio (CUCM, Unity Connection, Contact Center Express, Flex Licensing/Smart Accounts, Webex Calling, Webex Contact Center) (preferred)
2 years: Experience with Zoom collaboration platform (Meetings, Messaging and Telephony) (preferred)
2 years: Experience with Microsoft Teams collaboration platform (Meetings, Messaging and Telephony) (preferred)

CCIE (preferred)
CCNP - Voice/Collab (preferred)
CCNA - Voice/Collab (preferred)

Skills