Regional Business Office Manager - Mental Health 901

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Full Time; AM 8:00 am - 5:30 pm; Monday - Friday

Target hiring range is around $82,353.30 - $101,712.50. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

POSITION SUMMARY

The Regional Business Office Manager (RBOM) is responsible for ensuring that programs receive high quality performance of business office functions. The RBOM has an indirect supervisory relationship to the Business Office Managers and Office Coordinators. The RBOM partners with the Program Administrators in providing support and training to business office personnel around oversight, monitoring, and compliance of financial policies and procedures. The RBOM provides support both on-site and remotely to all assigned programs.

ESSENTIAL FUNCTIONS
* Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
* Is responsible for the financial functions of the Business Offices in the assigned region
* Directs the planning, organizing, and coordinating of the activities of various Business Offices in the assigned region in accordance with Corporate and program policies
* Provides training to all new Business Office staff within the assigned region
* Provides training on fiscal policies and procedures to Program Administrators within assigned region
* Ensures performance of time-sensitive job duties (e.g., banking, payroll, and Rep Payee) of the Business Office Managers during absences or vacancies
* Assists in the formulation of Corporate fiscal policies and procedures and regularly monitors compliance by the programs
* Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned to employees, frequent feedback focusing on both positive and problematic aspects of work performance, and other management practices that are consistent with Continuous Quality improvement
* Provides coaching and development planning to assist assigned staff to achieve their professional goals
* Reviews and analyzes corporate and program fiscal policies and procedures and makes recommendations for revisions and methods to increase efficiency and effectiveness
* Establishes staffing requirements and assignments
* Establishes and maintains the job specifications and descriptions for assigned staff
* Hires, orients, and trains new and existing staff
* Provides direction and policy interpretation to program staff on financial and administrative matters
* Ensures dissemination and implementation of policy and procedural changes within the programs in the assigned region
* Ensures that financial policies and procedures are followed at the programs
* Coordinates the efforts of assigned staff and promotes the cost-effective use of personnel, supplies and equipment
* Manages assigned staff within allocated budgetary parameters and provides input into the development of the fiscal budget of the Regional Finance Department
* Oversees business office operations, including sufficient auditing and review, to ensure compliance with Telecare policies and procedures
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

Position requires driving own personal vehicle for company business such as trainings, offsite meetings, etc.

QUALIFICATIONS
Required:
* Bachelor's degree from an accredited college or university with at least one academic year of accounting units
* Six (6) years of related experience, three (3) of which were spent in a supervisory capacity
* The ability to function independently, work effectively with a wide variety of individuals, and maintain confidentiality of materials and information
* Prior management skills and experience
* Demonstrated organizational, time, and project management skills; ability to prioritize and manage multiple tasks with minimum supervision
* There will be travel throughout the region in order to perform required duties (amount to vary depending on size of region)
* Must be at least 18 years of age
* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.

Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)

Preferred:
* Experience in the health care field
* Working knowledge of Social Security, Medicaid, and other government assistance programs, billing and reimbursement procedures, timekeeping and payroll procedures, and a broad knowledge of standard office procedures

SKILLS
* Demonstrated business communications skills
* Demonstrated computer skills, including software applications
* Possession of analytical and problem solving skills

PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required walk, stand, bend, squat, kneel, twist, reach, push, pull, lift and carry items weighing 25 pounds or less as well as to frequently sit and do simple grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive. and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). Visual requirements include computers and books exposure.

EOE AA M/F/V/Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.