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Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job summary The Sales Manager is responsible for leading an inside team of Account Managers within a specific sales segment, meeting and exceeding sales and profit goals through the ownership of that team. This role is ultimately accountable for individual and team productivity and serves as a leader within the Sales organization. A core expectation of this role is to drive interdepartmental collaboration. This role will develop business relationships with customers and enhance customer loyalty by proving a superior customer experience. The Sales Manager will coach and develop a team of Account Managers, typically between 10-15 direct reports, and will manage a book of business worth a minimum of $400 million. This position will proactively manage territory plans to identify opportunities for growth. What you will do
Develop sales strategies in tandem with Sales Directors based on sales and market trends Develop and assign sales plans and territories for account manager team. Coach and advise team on strategies to improve sales performance, achieve goals and meet expectations. Manage resources for customers including technology specialists and vendor partners Identify and participate in customer facing meetings and activities Hire, train, coach and retain diverse sales team Create and implement operating plans to achieve sales initiatives and segment goals Manage strategic relationships with customers, peers and vendor partners Collaborate with field sales team to build synergy within both inside and outside sales efforts Travel to customer sites and customer facing activities required. Engage resources on target accounts
Strategic Management
Develop and manage monthly/quarterly sales projections, and order pipeline Identify and assign resources, including annual Account Manager hiring forecasts, field Account Executives, Develop account strategies in tandem with Account Managers that promote profitable growth within segment Operationalize and implement annual strategies and initiatives within assigned territory Collaborate with Account Executives to build account development plans and strategies Identifies new business opportunities and develops strategies to optimize new potential business Assist sales team in building development and penetration strategies for their accounts Sales Management Monitor and measure performance of sales team Attend to required order management tasks and escalated post sales activities Manage and coach sales team towards goal attainment and customer satisfaction Create team-oriented sales environment that rewards success and supports continuous improvement Participate and potentially lead projects and/or task forces Effectively communicate up, down and through the organization as required. Coach sales team to manage their individual business portfolios effectively and profitably Ensures CDW policies and procedures and code of conduct are adhered and creates an environment that models the CDW Way
Talent Management
Hire/train/coach/retain sales team Coordinate ongoing product and sales skill training for team Actively pursue continuous personal growth and improvement Successfully on-board new Account Managers
Customer/Vendor Management
Manage team to ensure a superior experience for each customer Actively engage and participate in customer facing activities/meetings Proactively build solid business relationships with strategic customers and partners
What we expect of you Minimum basic requirements
Associate's degree or equivalent experience defined as at least five years of Sales Management experience Applicants in a sales role - Senior Account Manager, Executive Account Manager, Sales Team Leader or Account Executive (Field) Successful selling track record Applicants in a non-sales role - Minimum 3 years management experience with direct reports and 2 years with a successful track record in sales 3 years of executing on goals and knowledge of CDW sales, products and processes.
Preferred skills, experience, and qualities needed
Proven leadership skills Ability to hire, motivate, coach and retain a diverse sales team Strong consultative, solution based selling experience Effective negotiation and closing skills Strong conflict resolution and problem-solving skills Must have strong interpersonal skills Strong written, verbal, presentation communication skills and the ability to communicate effectively with coworkers, management, executives, other CDW departments, customers and vendor partners Adaptable, ability to lead through change Ability to utilize strategic thinking to fulfill long-term company goals Excellent time management skills in order to manage multiple projects and initiatives simultaneously Exceptional attention to detail and follow up skills Ability to share in-depth knowledge of CDW capabilities with customers Strong internal and external customer acumen, working with each customer at the highest levels of ethics and integrity Must be able to travel to customer meetings, events and/or other CDW locations 2 year of Industry experience or 2 years Distribution Channel Experience Pay range: $ 80,000- $ 120,000, depending on experience and skill set Annual bonus target of $85,000 subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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CDW
Jun 16, 2025