New 
Trust & Safety Guidelines Developer
 Microsoft | |
 United States, Washington, Redmond | |
 Jul 16, 2025 | |
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OverviewMicrosoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. The Risk Management, Trust and Safety Operations team enables Microsoft and third parties to conduct business in a safe, compliant and ethical manner. Our industry leading expertise spans multiple jurisdictions and disciplines bringing diverse perspectives and solutions to current and emerging risks in the areas of artificial intelligence (AI), digital safety, global trade, third party compliance and other trust services. We relentlessly focus on building a culture of compliance, threat management and delivering best-in-class services at speed and scale. We leverage Microsoft's innovative technologies and partner across the enterprise to drive the right outcomes for Microsoft, our customers and our partners. As a Trust & Safety Guidelines Developer, you will play a critical role in the Microsoft teams responsible for driving machine learning, Responsible AI technology and Digital Safety enabling Microsoft's customers to solve real business solutions across various use cases. If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about the Risk Management, Trust and Safety Operations team and the value we deliver across Microsoft and to our customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work.
ResponsibilitiesYour primary responsibility will be to develop annotation guidelines in partnership with Microsoft policy, research and engineering teams. These guidelines will be used by Microsoft global teams, who perform data labeling and content moderation to ensure a safe experience for Microsoft users and responsible use of AI. In this role, you will encounter a wide range of very sensitive, and mature material and will be required to work with such content to protect Microsoft's customers. As a Trust & Safety Guidelines Developer, you will:Use your linguistics, journalist, research, and writing skills to create and document guidelines and procedures that meet agreed standards with internal customers and stakeholders.Use your teaching and instructional design experience to ensure employees understand and consistently apply annotation guidelines. This may require various ways to drive quality output, for example: employee training, coaching or material updates.Use your applied linguistics expertise, process design, change management, training, and/or other process improvement skills to help us drive standardized efficiencies at scale.Anticipate policy, product or end user needs and pro-actively seek to respond to those needs by shaping the content harms framework in the envisaged directionWork closely with the subject matter experts to drive operational excellence through Continuous Improvement (CI) of policy, process and systems leveraging AI where appropriate.Leverage the work of teammates and colleagues in policy, research, operations, and engineering, while positioning your work so it can be leveraged by others.Be able to communicate your work and the work of the team to our broad set of executive stakeholders.Be a change agent, starting by modeling how to adopt change with agility and prepare others.Do cool stuff with great people in a fast paced, dynamic environment! Have fun while adding great impact to Microsoft.Other Embody our culture and values | |