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Program Manager, Principal (Critical Incident Stress Management )

PG&E
United States, California, Oakland
Jul 17, 2025

Requisition ID# 166352

Job Category: Project / Program Management

Job Level: Manager/Principal

Business Unit: Enterprise Health & Safety

Work Type: Hybrid

Job Location: Oakland

Position Summary:

The Program Manager of the Critical Incident Stress Management program is responsible for the development, oversight and delivery of programs that support our coworkers who experience a critical incident at work. Results will improve worker health and safety, support employee engagement, and improve productivity.

Responsibilities:

  • Act as lead in CISM program execution, training Peers throughout the territory and developing Lead Peers
  • Responsible for recruitment and vetting of peer volunteers
  • Responsible for training coordination for peer volunteers
  • Vetting of clinicians
  • Continued development and improvement of CISM procedures
  • Collaborate with cross functional teams such as HR, Legal, Workers' Compensation, Labor, and others.
  • Provide advice to leaders, stakeholders and staff regarding CISM prevention practices, issues, and trends.
  • Apply knowledge, experience, and insight in development, implementation, and management of health and safety strategic plans.
  • Help to create an advocacy environment for our colleagues.
  • Assist in the development and communications of the CISM program.
  • Work and interact with union leadership, regulatory agencies, and industry peers.
  • Ability to analyze and present data.
  • Ability to secure cooperation between cross-functional teams
  • Ability to make and communicate decisions.

Qualifications:

Minimum:

  • Bachelor's degree or equivalent experience
  • Prior experience with CISM administration
  • 8 years of progressive experience in peer support or related experience
  • Exceptional communication and interpersonal skills
  • Ability to lead large and complex projects working with cross-functional teams.
  • Ability to influence leaders and coworkers inside and outside of the department.
  • Adept at addressing issues with diplomacy and tact.
  • Creative and critical thinker

Desired:

  • Project Management certification
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