Facilities Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We have an exciting opportunity as an entry-level Facilities Coordinator for a high-visibility corporate account. We're looking for an organized, efficient individual who is proficient in Google Suite and eager to learn. You'll contribute across various regions, collaborating with diverse teams to keep our clients' facilities running smoothly. If you're detail-oriented, tech-savvy, and excited to start your facilities management career, we want to hear from you!

Essential Duties and Responsibilities - Facilities Coordinator-Customer Care

• Act as a liaison to Jones Lang LaSalle support services and other account team members.
• Assists with the CMMS (Computerized Maintenance Management System) to create and upkeep work orders with technical staff, vendors, or other service providers.
• Support work order completion, closeout, and customer acknowledgment of fulfillment.
• Intermediate-level Excel skills
• Assist with process oriented tasks
• Assist with tactical planning for the team's goals and objectives
• Must exhibit superior customer service skills with professionalism and high-level service orientation.
• Acts collaboratively to solve problems and resolve spontaneous and unique situations.
• Ensures delivery of committed services and overall satisfaction with Jones Lang LaSalle performance.
• Ensures appropriate follow-up with customers, facility managers and vendors.
• Demonstrate leadership, responsiveness, and creativity in finding solutions for service delivery.
• Understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators.
• Seeks to continuously improve processes, systems, and overall client satisfaction.
• Provides direction/information to vendors, facilities staff, and service providers as required to ensure excellent coordination/execution of work within the client environment with minimal disruption.

Required Knowledge, Skills, and Abilities

• High school education or undergraduate degree preferred.
• Superior customer service skills and orientation.
• Ability to maintain professionalism at all times under stressful situations.
• Proficient in Excel, Google sheets, Google Drive and possess strong written, verbal and people skills.
• Ability to plan and manage work under time constraints.
• Ability to multitask and work without direct supervision.
• Strong organizational skills and a collaborative style are needed.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.