Student Success Communications Manager

University of Arkansas
United States, Arkansas, Fayetteville
346 North West Avenue (Show on map)
Jul 18, 2025
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 07/25/2025 Type of Position:Digital Content Development Workstudy Position: No Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas, Fayetteville Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary. Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening. If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations \| OEOC \| University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied. For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351. Department:Communications Lab Department's Website: Summary of Job Duties:The Student Success Communications Manager supports the Walton College Student Success units' undergraduate communication strategy. This position is also responsible for attending events, programs and activities as appropriate to ensure photos/videos, generative videos, and creating graphic design elements for communications materials. The role contributes to the team's efforts by helping with various projects and events as needed. This position will work collaboratively with the Walton College marketing and communications team as a liaison to coordinate the communication strategy, identify points of alignment, and drive updates to the website and other digital content. Regular, non-disruptive, and in-person reliable attendance is an essential job duty, as well as the ability to create and maintain collegial, harmonious working relationships with others. This position will require office hours of 8am-5pm, Monday-Friday, with in-person support of programming/events during office hours and occasionally nights and weekends. Qualifications: Minimum Qualifications: Bachelor's degree from an accredited institution of higher education, preferably in communication, public relations, or a related discipline At least two years of experience in communications, public relations, marketing, social media, or a related field Demonstrated superior written and visual communication skills Preferred Qualifications: Experience with Omni Update Demonstrated experience with Adobe suite, namely Illustrator, InDesign, and Photoshop Demonstrated experience with current web technologies, including CSS, HTML, and JavaScript Experience in a higher education communications setting requiring interaction with constituents across many levels Experience working with interns and freelance staff Demonstrated photography and videography skills or have a strong understanding of skills with the ability to capture high-quality images to create visual narratives Experience in the management and optimization of websites, social media platforms, and other communication/marketing channels Knowledge, Skills, and Abilities: Ability to work as part of a team, as well as independently Demonstrated ability to take initiative Attention to detail, time management, and problem-solving skills, with a demonstrated capacity to meet deadlines Excellent client relation skills High level of interpersonal, oral, and written communication skills Strong technical skills, including knowledge of social media networks and effective branding Demonstrated excellent training and coaching skills Ability to hire, train, and manage team of freelance and student interns/worker Ability to develop methods to evaluate the effectiveness of overall efforts and to take corrective/sustaining action as needed Ability to communicate accomplishments to stakeholders Additional Information: Salary Information: $48,000-$52,000 Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Recruitment Contact Information: Ryan Sheets Director, Business Communication Lab Sam M. Walton College of Business University of Arkansas, Fayetteville rsheets@walton.uark.edu All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Special Instructions to Applicants: Pre-employment Screening Requirements:Criminal Background Check, Sex Offender Registry The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All Application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:Manipulate items with fingers, including keyboarding Frequent Physical Activity:N/A Occasional Physical Activity:N/A Benefits Eligible:Yes