Sr. Product Manager, Guardrails and Growth Systems

This is a remote position, however, the candidate must reside within 30 miles of one of the following locations: Portland ME, Chicago IL, Boston MA, Washington DC, Dallas TX, San Jose CA, Seattle WA, or New York City NY.

WEX is on a mission to reimagine, simplify, and transform how we empower our teams and deliver value to customers through data, automation, and innovation. We are seeking a Senior Product Manager with a strong systems and business analysis background to design and deliver problem-first, technology-enabled solutions that drive operational efficiency and measurable business outcomes.

Are you passionate about bridging the gap between business needs and cutting-edge AI technology? We are seeking a dynamic and innovative Product Manager to join our team. This is a unique hybrid role that combines the strategic thinking of a product manager with solid grounding in business analysis - with the hands-on building skills of an AI/Agentic Engineer.

In this remote role, you will partner closely with product teams to iterate quickly and deliver results. You will be responsible for transforming WEX's internal operations by identifying automation opportunities, gathering requirements, and then designing, prototyping, and deploying intelligent AI agents to solve real-world business challenges.

• Agile Collaboration: Partner closely with stakeholders and engineering teams in a fast-paced environment to rapidly iterate on agent designs and deliver measurable business value.

• Process Analysis & Requirements Gathering: Collaborate with stakeholders across various WEX departments to deeply understand and map existing workflows. You'll identify pain points and opportunities for automation, translating complex business needs into clear technical requirements.

• Agentic Design & Prototyping: Design and build rapid prototypes and proof-of-concepts for AI agents. You will validate automation strategies and demonstrate the potential value to business leaders, ensuring alignment and excitement.

• AI Agent Development: Develop, test, and deploy robust and scalable AI agents using modern agentic frameworks and Large Language Models (LLMs). Your work will directly automate tasks and streamline processes within the WEX landscape.

• Continuous Improvement: Monitor the performance of deployed agents in production. You will be responsible for gathering user feedback, analyzing metrics, and continuously iterating to improve agent efficiency, accuracy, and capabilities.

Required Skills:

• Experience: 3-5+ years in a role blending business analysis, process engineering, product management, and software development.

• Core Technical Skills: Strong proficiency in Python and experience with API integrations.

• AI/LLM Experience: Hands-on experience building solutions with AI frameworks (LangChain, LlamaIndex, etc.) and interacting with major LLM APIs (OpenAI, Anthropic, Google Gemini, etc.).

• Analytical Mindset: Exceptional ability to dissect complex business processes, ask probing questions, and define clear paths to technical solutions.

• Strong Communication: Excellent verbal and written communication skills, with the ability to effectively collaborate with both technical engineers and non-technical business partners in a remote setting.

Preferred Skills (Nice to Have):

• Cloud Experience: Experience deploying applications or using AI/ML services on cloud platforms like AWS, Azure, or GCP.

• Database Knowledge: Proficiency with SQL and experience working with various databases.

• Agile Methodology: Proven experience working successfully in an Agile/Scrum development environment.

• Education: Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field.