SWA Business Enablement Consultant - HDQ

Southwest Airlines
401(k)
United States, Texas, Dallas
Jul 28, 2025
Department: Southwest Business Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Southwest (SWA) Business Enablement Consultant contributes to the development, coordination, and execution of Sales Enablement initiatives. They'll collaborate with various stakeholders to enhance Sales effectiveness, insights, and engagement through targeted training, communications, and events. The SWA Business Enablement Consultant isa detail-oriented thinker, who is ready to drive the future of Southwest Airlines. Additional Details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Support the execution and enablement of Southwest Business objectives and strategies through training, communication, Customer insights, and events. Enhance the Departments sales skills, product knowledge, and understanding of the market, enabling the Team to adapt to and remain competitive in the ever-changing B2B Sales landscape. Initiate and lead consistent efforts to develop tools, resources, and messaging to enhance revenue performance and productivity both internally and across B2B Customer segment groups. Keep a pulse on business traveler sentiment, Company feedback, and surveys to influence decision making, go-to-market execution, productivity, and hospitality. Build brand advocates both internally and externally by engaging the Department and Customers in events and programs to advance business objectives, loyalty, and engagement. Serve as a sales enablement resource for the Sales Team throughout the selling cycle and manage projects when needed May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Excellent organizational and time management skills with the ability to manage multiple projects and tasks simultaneously. Ability to work independently and cross-functionally as part of a team Ability to confidently represent the Team in cross functional projects and meetings Ability to develop a high level of confidence and trust from stakeholders Strong communication, presentation, and interpersonal skills. Exceptional written and verbal communication skills Creative and strategic problem-solving skills Education Required - High School Diploma or GED Experience Advanced level experience, seasoned and specialized knowledge in: Sales Enablement including sales strategy, effectiveness, support, and engagement Project Management including the ability to identify risks and provide potential solutions, collaborate with stakeholders, and deliver against desired objectives Communication including strong written and verbal skills and the ability to communicate complex issues in a structured and concise manner Preferred: Experience analyzing Customer segment data and engagement strategies Preferred: Experience with training and facilitation Preferred: Experience with sales enablement communications Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines. Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must be at least 18 years of age. Must be able to comply with Company attendance standards as described in established guidelines. Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information Extended work hours (nights and weekends) and travel may be required Pay & Benefits: Competitive market salary from $95,750 per year to $106,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** * Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** * Competitive health insurance for you and your eligible dependents (including pets) * Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. * Explore more Benefits you'll love: https://careers.southwestair.com/benefits Pay amount does not guarantee employment for any particular period of time. 401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer.** Please print/save this job description because it won't be available after you apply.