Mandatory Learning Curriculum Senior Associate

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The Mandatory Learning Curriculum Senior Associate will work directly with the Learning Design Lead and with learning design team members, vendors, firm risk management, Talent Solutions team members, firm risk management, and other subject matter experts to support the development and execution of mandatory training and resources. This individual will proactively organize and prioritize work and manage relationships with a diverse team of partners and stakeholders.

Curriculum Design

• Identify critical knowledge and skills required to support client training objectives.
• In conjunction with the Learning Design Lead, review vendor contracts to ensure the content aligns with current goals and strategy.
• Recommend changes to the curriculum based on learner feedback or research findings.
• Partner with Subject Matter Experts and content development teams to develop engaging learning activities and assessment tools that can directly measure learning and application of concepts.
• Ensure all content, learning activities, and assessments are mapped to learning outcomes as defined by the curriculum and adhere to the firm's compliance controls.

Curriculum Management

• Develop a calendar for curriculum updates and new courses.
• Review existing curriculum materials to ensure that they meet quality and compliance standards.
• Manage recurring learning processes such as annual course updates, course deactivation, and course closedowns.
• Ensure courses are compliant with the standards set by NASBA, AICPA, and other governing bodies, including Crowe's internal controls.
• Apply instructional design and adult learning theory to help guide and support the design team in delivering visually compelling solutions that provide a rewarding learner experience.

Project Management and Communications

• Demonstrate strong project management practices, including adjusting due dates as needed, assigning tasks as appropriate, and providing necessary links/resources so the team has what it needs.
• Manage project plans and keep the Learning Design Lead apprised of project status, issues, risks, and critical decisions.
• Collaborate with the mandatory training owners to identify learning outcomes for each project and set the project direction.
• Effectively communicate with cross-functional team members while managing up by providing concise updates and information to managers.
• Complete all compliance reviews for exam integrity, copyright, and NASBA required CPE calculations and documentation.
• Work closely with external learning vendors, ensuring they adhere to strict timelines and quality expectations and partnering with them to modify the courses as needed

Key Competencies

• Strong knowledge and expertise in learning and development, including needs analysis, instructional design, learning trends, and learning analytics/measurement.
• Knowledge of Articulate 360 and LC Vista LMS systems
• Strong project management and organizational skills, with the ability to support and deliver concurrent projects on time.
• Exceptional attention to detail and accuracy in deliverables.
• Strong communication skills, with the ability to build relationships and work collaboratively across teams and with external vendors.
• Ability to understand evolving compliance controls and embed them effectively into learning processes.
• Ability to develop and edit content according to specific needs of stakeholders and learners.
• Familiarity with AI tools to enhance efficiencies.

General Qualifications

• Bachelor's degree or equivalent experience.
• Minimum of 5 years of experience in learning and development, curriculum design, or related roles.
• Experience in a professional services environment preferred.
• Proficiency in using project management tools (e.g., Microsoft Project, SharePoint, Microsoft Teams Planner) to track and communicate project status, issues, and risks.
• Experience with instructional design and adult learning theory to guide and support design teams.
• Knowledge of National Association of State Boards of Accountancy (NASBA) continuing professional education (CPE) requirements and standards preferred.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.