Business Developer, NAM Services Business Development

Req ID:495623

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Senior Sales & Business Development Leader, NAM Services

Role Summary

The Senior Sales & Business Development Leader, NAM Services is responsible for contributing to the development and execution of the commercial growth strategy for Alstom's North American Services business unit. As critical member of the Alstom commercial team, this role will interface with key stakeholders throughout the Alstom organization as needed to develop customer focused value propositions, identify & capture services business growth for the region, and support Alstom's commercial organization in all external business development and sales opportunities within the role's area of responsibility.

Responsibilities

• Lead the Services commercial team in all aspects of portfolio growth including strategy development, integrated account planning, opportunity identification, and value communication for a portfolio of accounts located in the US and Canada.
  
  
• In coordination with the Alstom Customer Director team, serve as the primary conduit between Alstom and assigned customers to develop a deep understanding of their business operations and how Alstom's products and services deliver added value to the customer.
  
  
• Build customer relationships and communication at all levels.
  
  
• Matrix with existing functional and P&L teams to achieve growth objectives.
  
  
• Structure, price, negotiate and close business opportunities.
  
  
• Lead the preparation and strategy of winning proposals during the Bid/Tender phase, ensuring organizational alignment to the tender schedule, the customer requirements, and the delivery approach of the business.

Qualifications

• Bachelor's degree from an accredited university or college
• 10 years experience in North American railway or rail transit industry segment
• At least 5 years of experience of direct sales, product management, account or team leadership experience in an commercial or operations role.
• Demonstrated domain knowledge of NAM passenger & transit business operations, market environment, and Alstom's value proposition in the performance of Maintenance and Operations Services.

Desired Characteristics

• Ability to develop and maintain customer relationships at all organizational levels, including C suite.
• Strategic or product marketing experience, including product development, Value Story creation, and launching new technologies with customers.
• Experience in the application and/or use of technology-based solutions to improve operational outcomes in large scale business operations.
• Customer-centric mindset, ability to translate customer issues/needs into profitable business solutions.
• Direct leadership experience in rail or transit operations & system maintenance
• Strong oral and written communication skills
• Strong interpersonal and leadership skills

You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!

Important to note

As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.