Software Senior Engineer - Avaya Infinity, Cloud

Avaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections - with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

The Solutions and Technologies (S&T) group is seeking a talented Senior Software Engineer to help lead and expand our Infinity team. This team is responsible for a service platform that powers real-time and non-real-time communication signaling within our cloud-based Contact Center as a Service (CCaaS) product.

As a member of Avaya's Infinity engineering team, you'll contribute to delivering cutting-edge cloud contact center solutions. You'll play a key role in delivering customer value incrementally-owning features from initial design through to deployment and field support. You'll collaborate closely with business, product, and technology teams to drive ongoing improvements in our cross-functional development processes.

This is a unique opportunity to join a leading team of innovators in the dynamic cloud space and have your work impact millions of users daily.

As a Senior Software Engineer, you will

• Conduct research to stay up to date with the latest advancements in cloud communication and Artificial Intelligence (AI) technologies, and identify opportunities for integrating into our products and services
• Enable a cloud solution that is reliable, scalable, and secure
• Provide thought leadership around applying AI and Machine Learning (ML) technology
• Successfully implement architectural ideas and present them to various stakeholders
• Ability to work under tight deadlines and respond to dynamic technical challenges
• Develop and maintain documentation for the design and solution involving Cloud-native technologies

• 3+ years' experience in architecting distributed cloud-applications
• 7+ years of software development experience
• Excellent oral and written communication skills
• Experience with one or more cloud platforms (Google Cloud Platform, Microsoft Azure)
• Experience with Spring Boot, Java Web Applications, knowledge of Spring Webflux, Docker, Kubernetes, Service Mesh (Istio, Linkerd)
• Deep understanding Microservices Architecture
• Ability to horizontally scale web applications to increase concurrency level to multi-million end users; load balancer, Auto Scaler; fault tolerance and resiliency; real-time communication applications.
• Strong understanding multi-region cloud environments, data residency and global connectivity requirements
• Deployed secure Kubernetes clusters with service mesh
• Developed reusable Terraform/Ansible/ GitHub modules
• Knowledge of popular authentication mechanisms, OAuth2/OpenID Connect/JWT
• Experience with build automation tools like Jenkins, Bamboo or Gitlab; Experience with source control tools like Bitbucket, GitHub
• Experience analyzing logs, debugging, and troubleshooting
• Go Lang / Java
• Redis or other caching technologies

The pay range for this opportunity is from $128,200 to $171,000 + performance-related bonus + benefits. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, competencies.

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Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.