Catering Sales Manager

Providence Hotel

The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants.

The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is "opportunity".

As our Catering Sales Manager at Omni Providence, you will play a pivotal role in growing and elevating our catering business. You'll promote and sell our event and function spaces, engage with new and existing clients, and ensure each function receives an outstanding experience. From prospecting and lead generation to contract execution and client follow-through - you'll drive the entire sales process to maximize revenue and client satisfaction.

Why Join Omni Providence?

Joining Omni Providence means you're becoming part of a team where your contributions matter, your growth is supported, and possibilities are open. You'll be working in a vibrant city-center hotel, surrounded by a diverse team and cultured environment. If you're passionate about sales, hospitality, building relationships and driving results - you'll find a place to thrive.

Responsible for prospecting all assigned catering market segments and assigned local business.
• Achieve revenue goals as assigned by the Director of Sales & Marketing.
• Prospect catering deployed accounts as assigned, based upon target markets.
• Generate leads from proper prospecting, outside sales calls, networking. Track the Status of all leads surfaced.
• Responsible for booking and detailing all In-house Weddings.
• Must be knowledgeable about all hotel capabilities (front desk/reservations/room service/catering).
• Merchandise function space and attain maximum room rental wherever appropriate.
• All proposals and contracts to be delivered within 24 hours.
• Understand and follow all guidelines relating to catering merchandising, space release and "free sell" opportunities.
• Continuously refine product/concept offering.
• Maintain aggressive weekly phone/site solicitation.
• Active involvement in industry-related activities.
• Provides hotel site inspections when necessary
• Achieve budgeted catering revenue goals.

• Degree in hospitality or related field preferred.
• Minimum of 1 year hotel sales/catering experience.
• Knowledge of the operations of the hotel industry.
• Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
• Excellent written and verbal communication skills, with the ability to demonstrate warmth and empathy when engaging with others.
• Must have proven selling, negotiating and presentation skills.
• Requires knowledge of advanced sales techniques.
• Highly developed customer service skills with strong attention to detail.
• Proficient computer skills including but not limited to Delphi FDC, Microsoft Word, Power Point, Excel, and Outlook.
• Must be able to work a flexible schedule including nights, weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.