Securities Operations Service Specialist Imaging Services

Management Level

This position is located on-site in our Mendota Heights, MN office.

About EQ Shareholder Services

EQ Shareholder Services provides comprehensive solutions to support organizations throughout their corporate lifecycle, including managing shareholder engagement, maintaining stock registers, facilitating ownership transfers, enabling shareholder meetings, paying dividends, supporting IPOs, and administering employee equity plans. We are dedicated to revolutionizing shareholder services by developing digital solutions that facilitate dematerialization for issuers and shareholders. Our mission is to digitize the way shareholders hold their shares, engage with their investments, and interact with us.

We pride ourselves on being at the forefront of innovation, providing a digital-first experience that sets us apart. Our recent acquisition of Notified has expanded our capabilities in investor relations and communications, making us the only global technology partner dedicated to serving both public relations and investor relations solutions.

Our commitment to acting quickly on our clients' needs, strengthens and demonstrates our #ClientObsessedApproach, ensuring we deliver exceptional service and support.

Role Summary

As a transfer agent, we are hired by our clients to maintain records of investors and account balances. The transfer agent records transactions, cancels and issues certificates, processes investor mailings, and deals with other investor problems (e.g., lost or stolen certificates). A transfer agent works to ensure that investors receive interest payments and dividends when they are due, amongst other duties.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

• Sorting and opening received mail, reviewing 200 different documents presented to determine the workflow, preparing opened mail for scanning.

• Visually inspecting the documents for any business and or customer risk, contamination and Medallion Guarantee stamp.

• Validate medallion stamps using the industry website to identify lost/stolen medallions to mitigate fraud and potential claims to the business and complete pull requests for medallion annotations.

• Scanning the mail to create and index documents including certificates and checks.

• Cross-train and support other departments within Operations such as delivering internal mail and coding Undeliverable mail for resource sharing initiatives

• Able to lift 20 lbs.

• Ability to be comfortable both standing and sitting. Position does involve standing for extended periods of time (4-6 hours within 8-10 hour day).

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills and behaviors:

• High School Diploma/ GED with 2 year+ of incoming and outgoing mail

• 10 key Data Entry of 6000-8000 key strokes with 98%accuracy

• PC experience with working knowledge of MS Office, specifically Outlook, Word and Excel

• 1+ years of regulated industry experience.

• 3 + years of experience in a regulated industry

• One year experience in document scanning equipment and or paper handling operations.

Compensation

• $18.50 - $19.50 hourly

Equal Opportunity Statement

We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.