DONOR RELATIONS ASSOCIATE

Assists the Account Managers in the achievement of whole blood and apheresis collection goals.

This is a PRN position.

Essential Functions:

Completion of telemarketing functions to educate, thank and sign-up donors for future donations.
• Perform on-site recruitment, sign-up tables, and donor flow assistance for blood drives.
• Help educate and convert donors to double red and platelet donations where appropriate.
• Assist Marketing efforts through help with packing, distribution, and inventorying of incentive items, labelling products with recruitment related tags, and telemarketing of sweepstakes winners and Donor/Recipient Meet and Greet attendees.
• Help with preparation efforts for special events (i.e. contacting invitees for participation lists, setting up gift tables, refreshments, check in tables etc.)
• Assist with data entry and organizational needs of the department.
• Exemplifies CBC's Customer Service Mission and Core Values.

Other Functions:

• Makes recommendations to improve organizational processes.
• Any related duties as assigned.