Product Owner, Software Asset and Access Management

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

The University of Minnesota is committed to fostering local talent through employment opportunities. While this position utilizes a hybrid work modality, prospective applicants must be located either in the state of Minnesota or near the Wisconsin border OR otherwise open to relocation.

Apply today to join an experienced and established IT Service Management (ITSM) team for an
organization that values its employees through training, development, work-life balance and
many excellent benefits! The Office of Information Technology (OIT) at the University of
Minnesota currently seeks an energetic, dedicated and engaged professional to join our
organization. As the Software Asset and Access Product Owner (SAAPO), you will play a key
role in shaping the University's software strategy. You'll define and manage the product backlog
and provide leadership to a team responsible for tracking and distributing software assets as
well as providing access using modern technology solutions. This is a strategic and hands-on
role that requires strong leadership, technical expertise, and a collaborative mindset.

Responsibilities include, but are not limited to:

Software Asset Management

• Develop and implement a comprehensive Software Asset Management and Lifecycle
  program with leadership from the Product Manager and input from key stakeholders.
• Gather stakeholder requirements for software asset management and prioritize work
  efforts.
• Establish and maintain accurate software asset records and audit processes.
• Serve as the primary vendor contact for a specified set of common good and cost-share
  licenses.

Software Distribution & Access

• Collaborate with stakeholders to gather software needs and ensure timely, efficient
  delivery.
• Lead a team and participate in packaging and distributing software and patches using
  tools like Intune, JAMF, SCCM, and others.
• Oversee provisioning and deprovisioning of software access using Grouper, Active
  Directory, SSO, and license servers.
• Create and run service delivery processes that support compliance with other university
  processes and policies, vendor licensing terms, and regulatory requirements.
• Manage change processes for software services and act as an escalation point for
  service delivery issues.

Strategic Leadership

• Represent OIT in strategic discussions, including annual lab software refreshes and
  cost-share planning.
• Work with the Product Manager to define features and priorities for the software agile
  team.

Required Qualifications (please document on resume):

• BA/BS plus at least two years of experience, or master's degree.
• Prior experience as a team lead, lead analyst, product owner, product manager, project
  manager, or similar.

Preferred Qualifications

• Experience working within an Agile/SAFe environment.
• Experience with Software Asset Management, Software Packaging, Patching, Mobile
  Device Management.
• Vendor Relationship Management experience.
• Knowledge of policies and procedures related to data privacy and security.

Pay Range: $90,000 - $100,000; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

This position will remain open until filled.

Please document qualifications on resume.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).