Senior Solutions Architect.

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Your Role & Responsibilities

Based in the United States, this is an individual contributor role reporting to a Manager, Customer Success Architects. You will work on complex technical challenges where analysis of situations or data requires in-depth evaluation of multiple variables and factors.

Working closely with the Customer Success Manager, you will engage with customers immediately after the point of sale to: * Understand customer objectives and desired business outcomes * Develop and map architectural blueprints aligned with customer success metrics * Provide post-sales technical expertise * Ensure customer requirements are met and solutions are functioning according to specifications

This role requires a strategic mindset to tackle complex integration scenarios while maintaining a strong focus on customer satisfaction and business value delivery.

Job Summary

As a Senior Solutions Architect, you will be responsible for providing architecture and design, use case development, feature mapping, consulting, and solution implementation advice for our customers while working closely with Customer Success Managers, Professional Services, and Product/Engineering teams.

In this role, you must be able to work and adapt in a fluid, fast-paced environment. As a Senior Solutions Architect, you will need to be technically proficient, patient, and passionate about guiding customers through our products and solutions. You must demonstrate strong ability to collaborate across departments and effectively communicate with both technical and business audiences.

The ideal candidate will show a commitment to continuous learning and adaptability to new technology trends within Informatica and across other enterprise products.

Technology You'll Use

Informatica Intelligent Data Management Cloud (IDMC): * Cloud Integration Services: - Cloud Data Integration (CDI) Batch processing Real-time integration Change Data Capture (CDC) - Cloud Application Integration (CAI) - Cloud Data Ingestion and Replication (CDIR) - Cloud Data Quality (CDQ) * Platform Capabilities: - AI-powered CLAIRE engine - Cloud-native architecture - Multi-cloud support - Elastic processing - Serverless computing

Development & Operating Systems: * Programming Languages: - Python - Core Java * Operating Systems: - Linux - Windows

Day-to-day Duties as a Senior Solutions Architect, you will:

• Lead architecture design, use case development, and solution implementation initiatives for enterprise customers * Partner closely with Professional Services teams to ensure seamless handoff for broader service engagements * Collaborate with Product/Engineering teams to align solution designs with best practices and provide valuable product feedback * Serve as a trusted technical advisor to customers and coach to co-workers throughout the post-sales product adoption and implementation phase * Drive customer success through product adoption, consumption, expansion, and renewal protection initiatives * Provide prompt, detailed technical guidance on product features and capabilities * Mentor and support colleagues in the Customer Success team * Create and deliver compelling solution presentations and technical proposals * Develop thought leadership content including: - Whitepapers - Technical documentation - Case studies - Architectural blueprints - Blog posts - Articles for technical/industry publications

Your role is crucial to Informatica's success as you'll be instrumental in ensuring customer satisfaction, product adoption, and business growth.

Key Essentials

Education: * Bachelor's degree in Engineering, Computer Science, or a related field

Experience & Technical Expertise: * Minimum 7+ years of overall professional experience * 5+ years of hands-on experience with Informatica products in the Cloud Data Integration journey, including: - Cloud Data Integration (CDI) - Cloud Application Integration (CAI) - Cloud Data Ingestion and Replication (formerly Cloud Mass Ingestion) - Cloud Data Quality (CDQ) * Proven experience with major cloud platforms (AWS, Azure, or GCP) * Demonstrated expertise in integrating enterprise applications and platforms, including: - SAP - Salesforce - Snowflake - Databricks - Oracle - Kafka - Tableau * Strong background in architecting solutions for: - Data transformation - Migration strategies - Integration frameworks - High availability systems - Disaster recovery planning

Professional Skills: * Exceptional communication and presentation abilities * Demonstrated success in engaging with both technical and business stakeholders * Strong customer-facing skills with ability to translate complex technical concepts to various audiences

Perks & Benefits

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, empowers businesses to achieve the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and improve their data strategies. Customers in more than 100 countries and 84 of the Fortune 100 rely on Informatica to guide data-led digital transformation. www.informatica.com. Connect with us on LinkedIn, Twitter, and Facebook. Informatica. Cloud First. Data Always