Manager, Air Import and Export

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Indianapolis, Vincennes Road

Division:Air & Sea
Job Posting Title: Manager, Air Import and Export
Time Type: Full Time

Summary

An Air Import and Export Manager is responsible for managing and overseeing the importation and exportation of goods by air, ensuring efficient and effective delivery of cargo, and maintaining strong relationships with customers and vendors. This role requires excellent communication and leadership skills, as well as a deep understanding of logistics and supply chain management.

Duties and Responsibilities

• Manage and oversee the importation of goods by air, including carrier selection, booking, and movement of goods through various transportation channels
• Oversee the air export process, including preparation of shipping documents, customs clearance, and booking with air carriers
• Coordinate with freight forwarders, airlines, customs brokers, and other service providers to ensure efficient and timely delivery of cargo
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• Develop and maintain relationships with customers, vendors, and other third-party service providers to ensure efficient and effective delivery of cargo
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Monitor and report on key performance indicators, such as cargo delivery times, costs, and quality
• Develop and implement policies and procedures to improve efficiency and quality of service delivery
• Identify and implement process improvements to reduce costs, improve service quality, and enhance customer satisfaction
• Other duties as assigned

Supervisory Responsibilities

• Supervise a team of air coordinators and support staff.

Educational background / Work experience

• Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred.
• 5 years of experience in freight forwarding, logistics, or a related field is preferred.
• Prior experience in air imports/exports and supervisory roles is highly desirable.

Preferred Qualifications:

• Familiarity with air freight regulations, customs requirements, and import/export controls.
• Knowledge of shipping routes and schedules.

Skills & Competencies

• Lead Yourself: Strong analytical and problem-solving skills, with the ability to thrive in a fast-paced environment.
• Lead Your Team: Excellent leadership and communication skills to manage and motivate a team.
• Lead Your Business: In-depth knowledge of logistics, supply chain management, and air freight principles.

Language skills

• Fluency in English is required.

Computer Literacy

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with logistics and air cargo management systems.