Operations Manager

Now Hiring: Operations Manager

Jessup, MD

Pay: $80,000- $85,000 annually

At American Furniture Rental, Inc, we pride ourselves on delivering exceptional service and high-quality furniture solutions. We make homes, businesses, events, and trade shows look their best. With over 45 years of industry experience and 30 strategic locations nationwide, we've built a reputation for excellence, reliability, and a people-first culture.

Our team is the heart of what we do. We're proud to create a workplace that's supportive, positive, and full of opportunity-because when our people succeed, so do we.

We are currently seeking a Full-Time Operations Manager to join our Jessup, MD team. If you're a problem-solver with a passion for leadership and enjoy working in a fast-paced environment, this may be the perfect fit for you.

Why Join AFR?

• Competitive pay: $80,000- $85,000 annually
• Excellent benefits package: medical, dental, vision, life insurance
• Paid vacation, PTO, 401K, and more
• A team that feels more like family
• Growth opportunities with a company that's been thriving for decades

The Position

As Oprerations Manager, you'll have full responsibility for all branch operations, reporting directly to the Regional VP. This is a hands-on role where you'll oversee teams in the warehouse and at job sites, while also managing the administrative side of operations.

We're looking for someone with:

Strong leadership and communication skills

The ability to thrive in a fast-paced, team-driven environment

At least 1 year of management experience in a Residential Furnituredistribution center

What You'll Do

• Manage warehouse team members, overseeing order picking, preparation, and furniture quality inspections
• Oversee drivers and assist at delivery locations to ensure smooth delivery and installation processes
• Interact with customers on-site to confirm accurate furniture placement
• Ensure OSHA and safety compliance across branch operations
• Schedule manpower according to workload and manage overtime and temporary labor
• Track and manage warehouse expenses and labor within budget
• Coordinate inbound/outbound orders, transfers, and shuttles between locations
• Route trucks for daily deliveries and pick-ups
• Participate in Sales and Operations calls
• Conduct performance reviews, manage time-off requests, and oversee staffing needs

Qualifications

Education & Experience

• High School Diploma required; Bachelor's degree preferred
• 2+ years warehouse experience
• Previous management experience in a Special Event, Tradeshow, or Party Rental distribution center environment

Skills & Requirements

• Strong communication and active listening skills
• Excellent organization, time management, and problem-solving skills (negotiation skills a plus)
• Leadership, delegation, and teamwork abilities
• Proficiency in MS Office; NAV software experience a plus
• Reliable transportation to/from the warehouse

Physical & Mental Qualifications

• Ability to stand, walk, climb stairs, bend, crouch, and be physically active for extended periods
• Ability to lift/move up to 75 pounds
• Ability to perform simple tasks, rational thinking, and numerical calculations

Our Commitment to Diversity

Diversity ensures the success of our careers, and our lives.

AMERICAN FURNITURE RENTAL, INC. is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.

Ready to Lead with AFR?

If you're a hands-on leader who enjoys problem-solving, teamwork, and making things happen, we'd love to meet you!

Apply today and take the next step in your career with AFR.