Business Analyst

Requisition ID# 168174

Job Category: Business Operations / Strategy

Job Level: Individual Contributor

Business Unit: Electric Engineering

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Electric Engineering team ensure all manners of electric engineering - including electric standards and process safety, electric asset planning, electric risk ownership, electric asset strategy and management, design engineering, instrumentation testing and controls, undergrounding, electric regulatory compliance and electric investment planning - are in place to safely enable a strategic and stable workplan for our Electric Operations partners. Our organization is accountable for program planning, financial budgeting, and project execution and delivery of all electric engineering projects.

Position Summary

Conducts research, data analysis, budgeting, forecasting and reporting in support of business decision making, strategy and operations. Participates in business process improvement, quality control and other initiatives. Develops, manages and coordinates performance and quality assessment, business process re-engineering, change management, communication and training.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location is flexible within the PG&E Service Territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case.

A reasonable salary range is:

Bay Area Minimum: $82,000

Bay Area Maximum: $124,000

OR
California Minimum: $78,000
California Maximum: $118,000

Job Responsibilities

• Communicates with peers inside and outside the department exchanging ideas or gathering information.
• Coaches the contact center agents and supervisors through the various uses of employee-facing schedule applications.
• Leverages real-time schedule monitoring and reports to oversee multiple sites and notifies supervisors of agent alarms. Utilizes embedded information to locate and understand employee work-states
• Performs analysis on moderately complex data models selecting from various reports and data options.
• Performs basic research internally and externally.
• Understands business needs, develops new reports and performs custom/ad-hoc reporting working independently. Presents findings to various audiences.

Qualifications

Minimum:

• Bachelor of Science in Business, Finance, Economics, Engineering or related discipline
• 2 years of related work experience

Desired:

Experience using Excel and other MS Office products
PowerBI experience