New

Manager Billing and Collections

Cone Health

United States, North Carolina, Greensboro

Dec 05, 2025

The Manager Billing and Collections oversees all day-to-day management of the billing functions and staff. This role supervises charge capture and posting, claims processing, payment posting and processing, refunds, and customer service.

Contacts insurance companies regarding any unexpected/unacceptable changes to payments or claims filing.
Establishes quality standards and continually encourages insurance staff to meet or exceed these standards.
Monitors charge review and claim edit work queues to assure that both are being maintained accurately and timely.
Runs/reviews the daily reports and keeps auditable records.
Approves credits less than $100 and sends all credits over $100 to Practice Administrator for approval.
Supervises and trains all patient billing staff on all aspects of insurance and patient billing.
Performs other duties as assigned.

EDUCATION:

Required: Associate's Degree

EXPERIENCE:

Required: 5 Years

LICENSURE/CERTIFICATION/REGISTRY/LISTING:

Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.