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INTAKE COUNSELOR (DEGREED)

Universal Health Services
United States, North Carolina, Raleigh
3019 Falstaff Road (Show on map)
Dec 16, 2025
Responsibilities

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points,

an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Notice

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.


Qualifications

POSITION SUMMARY:

Responsible for the timely processing of inquiry/referral calls and walk-in/scheduled emergency psychiatric clinical assessments and ensure their referral to the most appropriate level of care. Will help to coordinate and process each admission into the hospital.

QUALIFICATIONS:

* Knowledge of appropriate clinical assessment, diagnoses, & direct service interventions with patients.

* Ability to develop therapeutic relationships with patients and families

* Skill in preparing and maintaining appropriate clinical assessment documentation

Education/training:

* Masters Degree in a Behavioral Health Field (Social Work, Counseling, Psychology, etc.)

Experience:

* At least 1 year of full-time post-graduate degree experience with the population being served.

* Experience in psychiatric evaluation, triage, and crisis stabilization.

.

Licensure/Certification:

* Current North Carolina Driver's License

* Current CPR Certification

* CPI Certification

* LCSW, LPC, LPA, or LMFT or active provisional license preferred

Knowledge and Skills:

* Knowledge of developmental psychology and needs of various populations.

* Skills in application of DSM-V methodology

* Excellent telephone etiquette and tact; audible speech, with good enunciation

* Effective oral and written communication skills;

* Basic data entry skills

* Knowledge of short term/acute care stabilization mental health treatment.

* Able to develop therapeutic relationships with patients and families.

* Direct service of crisis counseling & interventions with patients and families

* Knowledge of appropriate assessments, diagnoses, and interventions with patients.

* Ability to maintain professional relationships with patients, patient's family members, staff and community personnel.

* Ability to maintain patient confidentiality and high ethical standards

* Ability to develop initial treatment plans for patients being admitted to the hospital

Ability to develop safety plans and provide alternative resources for patients being referred to the community

* Assessment skills for evaluating mental illness and substance abuse in child, adolescent, and adult populations.

* Professional verbal and written skills for communicating the patient status and treatment needs to employees of the hospital, payers, families, professionals, paraprofessionals, and members of the patient's community.

* Skills in preparing and maintaining appropriate medical record documentation.

* Ability to manage time, stress and crisis situations

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