Senior Manager, Integrated Communications

Job Description

We have an exciting opportunity for a Senior Manager, Integrated Communications. This is a hybrid opportunity based in our Washington, DC office.

The Senior Manager, Integrated Communications will lead the vision, strategy, and execution of an integrated content program that amplifies the UL Standards & Engagement (ULSE) mission to create a safer, more secure, and more sustainable world. The Senior Manager, Integrated Communications will shape how ULSE's research insights and thought leadership reach global audiences across digital channels and plays a critical role in elevating ULSE's visibility and impact.

UL Standards & Engagement:

At UL Standards & Engagement (ULSE), we expand the boundaries of safety science to create a more secure and sustainable world. For more than a century, we have created new safety standards and shared our findings with academia, scientists, manufacturers, and policymakers across industries. We identify critical safety and sustainability issues, asking tough questions because we believe a safer world begins with knowledge.

Build a safer, more secure, and sustainable future with us. Join us and work with our Standards teams who develop the standards required to put that knowledge into practice.

What you'll learn and achieve:

As the Senior Manager, Integrated Communications, you will play a key role in the rapid growth of UL as you:

• Develop and execute an integrated content strategy that elevates ULSE's visibility, credibility, and mission impact. Implement approach to capitalize on identified opportunities and drive the organization's expansion and influence within the safety standards landscape.

• Oversee development and execution of integrated, multi-platform content initiatives across digital channels including web, social, multimedia, and emerging platforms.

• Manage full editorial lifecycle and strategic calendar to support campaigns and initiatives, upholding rigorous standards for clarity, consistency, accuracy, and brand voice across all channels.

• Translate research, survey insights, and technical findings into clear, compelling stories and fit-for-digital assets that advance safer outcomes.

• Lead and develop multidisciplinary team of professionals, serve as mentor to advance capabilities as digital strategists, writers and editors. Cultivate collaborative environment to ensure team success and effective execution of high-quality content across articles, videos, reports, website, and social media.

• Advise senior leadership and contribute to cross-functional planning, thought leadership development, and organizational storytelling.

• Serve as a partner to the Director of Outreach and Events to ensure our communications efforts are unified, strategic, and impactful.

• Collaborate across the communications department and frequently with Insights and Partnerships teams to ensure alignment in external communications engagement.

• Scope and lead end-to-end project plans, ensure deadlines are met and actively manage milestones and priorities.

• Foster a culture of creativity, purpose, and accountability within the content and digital team.

• Maintain continued awareness of industry trends, offering insight to inform strategic decisions and direction of the standards engagement function.

• Contribute to department initiatives as needed.

What you'll experience working at UL Standards & Engagement: We have pursued our mission of working for a safer, more secure, and sustainable world for nearly 130 years, embedding conscientious stewardship into everything we do.

• People: Our people make us special. You'll work with a diverse team of experts respected for their independence and transparency and build a network, because our approach is collaborative. We collaborate across disciplines, organizations, and geographies to build the global scientific response that today's global challenges require.

• Interesting work: Every day is different for us here. We see what's on the horizon and use our expertise to build the foundations of a safer future. You'll have the opportunity to push the boundaries of human understanding as part of a team working to advance the public good.

• Grow and achieve: We learn, work, and grow together through targeted development, reward, and recognition programs.

• Values. Four core values guide our work: collaboration, respect, integrity, and beneficence. By living our values, we inspire the trust essential to fulfilling our mission and foster partnerships that enable us to pursue a beneficent future in which we all can thrive.

• Total Rewards: All employees at UL Standards & Engagement are eligible for bonus compensation. We offer comprehensive medical, dental, vision, and life insurance plans and a generous 401k matching structure of up to 5% of eligible pay. Moreover, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. Depending on your role, you may be able to discuss flexible working arrangements with your manager. We also provide employees with paid time off, including vacation, holiday, sick, and volunteer days.

What makes you a great fit:

While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes:

• Demonstrated advanced level knowledge in content strategy execution and technical storytelling, with strong command of tone, voice, and messaging consistency to translate complex material into accessible narratives.

• Deep understanding of digital ecosystems, audience engagement and content performance optimization.

• Experience executing strategy and achieving tangible results. Able to lead integrated content and digital strategy in a mission-driven environment.

• Proven ability to set strategic direction, interpret, support, and execute organizational strategy while effectively translating objectives into actionable plans and driving successful execution.

• Demonstrated people leader, with ability to develop high performing teams. Experience setting expectations while establishing and operationalizing clear goals and enforcing accountability for both processes and results.

• Strong project management skills, effectively leading end-to-end project planning and execution, managing complex workflows and ensuring timely delivery aligned with organizational goals.

• Excellent communicator and presenter, skilled in conflict mediation, negotiation and influencing diverse stakeholders. Proven capability in establishing effective relationships with others, including senior leaders and external stakeholders.

• Advanced problem-solving skills and ability to foster collaboration and partnership with cross-functional teams to develop solutions with broad impact.

• Strategic thinker with ability to innovate and adapt in a dynamic industry landscape.

Professional education and experience requirements for the role include:

• Bachelor's degree in Communications, Journalism, Digital Media, Public Policy, or related field. Advanced degree preferred.

• Minimum 9 years of related work experience.

• Minimum 2 years of people management experience.

• Experience interpreting and writing research strongly preferred.

About UL Research Institutes and UL Standards & Engagement

UL Research Institutes and UL Standards & Engagement are nonprofit organizations dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summit of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.

Our affiliate, UL Solutions, stands alongside us in working for a safer and more sustainable world. UL Solutions conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools, for customers around the world.

To learn more, visit our websites UL.org and ULSE.org.

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