Pharmacy Technician III - Storeroom

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Working schedule:

• Weekdays
• On-call weekend rotation (1/month)
• Day shift (8:00 am - 4:30 pm)
• Occasional evening rotation

Position Summary: This individual supervises the performance of Pharmacy Procurement Technicians in a variety of routine and advanced technical duties related to preparing and dispensing drugs in accordance with standard procedures and techniques. This position will primarily be a first shift position with an on call weekend rotation once per month.

Specific duties include (but are not limited to):

• General daily supervision of Pharmacy Storeroom Technician staff work duties.
• Coordinating receiving and stocking of drugs and supplies in Pharmacy Storeroom.
• Label and dispense medication to appropriate patient care locations.
• Receive and process medication requests from clinics, labs, and other pharmacy areas.
• Research and provide information where appropriate; refer other inquiries to pharmacist.
• Auditing cycle counts of drug inventory by Pharmacy Storeroom technicians.
• Auditing expiration date checking of drug inventory by Pharmacy Storeroom technicians, and
• processing of expired stock.
• Adhere to first-in first-out methodology for inventory distribution
• Return to stock to wholesalers as appropriate; complete corresponding documentation.
• Supervise duties of Pharmacy Storeroom technicians.
• Training newly hired Pharmacy Storeroom technicians.
• Generating Pharmacy Storeroom reports as scheduled.
• Assist with managing drug shortages.
• Create work schedule for Pharmacy Storeroom technician staff.
• Manage internal projects as assigned.
• Appropriate utilization of the Omnicell WorkflowRx software and associated carousel hardware
• Appropriate execution of supplemental pharmaceutical and supply orders
• Accurately fill and deliver departmental and interdepartmental requisitions
• Independently able to identify appropriate storage conditions for pharmaceuticals, consistent with manufacturer labeling
• Comply with OSHA, NIOSH, and USP <797> regulations for the safe handling of hazardous medications
• Consistently provide exemplary customer service and professional conduct
• Consistently leads Pharmacy Storeroom Technician staff by exemplifying Duke Hospital's values of Excellence, Safety, Integrity, Diversity, & Teamwork
• Collaborate with team members to surpass customer expectations
• Perform other related duties incidental to the work described above

Required Qualifications at this Level

Education

• High school diploma or equivalent and completion of an accredited pharmacy technician-training program.

or

• Acceptance into pharmacy school.

or

• High school diploma or equivalent and one year of pharmacy or health care related experience.
• College course work in business/management, position specific advanced coursework, and/or an equivalent combination is preferred.

Experience

• Minimum of two years of pharmacy technician experience is required.

Degrees, Licensure, and/or Certification:

• North Carolina Board of Pharmacy registration is required.
• Pharmacy Technician certification is required from the Pharmacy Technician Certification Board (PTCB) or The Exam for the Certification of Pharmacy Technicians (ExCPT).

Knowledge, Skills, and Abilities:

• Considerable knowledge of drug names, medical terminology and pharmaceutical calculations.
• Proficient computer skills including Excel, Word and PowerPoint
• Strong written and verbal communication skills.
• Requires critical thinking skills with ability to implement solutions.
• Excellent customer service skills including prioritizing the needs of patients and multidisciplinary team members while displaying empathy in all interactions to ensure complete satisfaction.
• Strong organizational skills including staying focused on assigned task and using time and resources effectively and efficiently to achieve job expectations.
• Typical physical demands include ability to perform the job while standing, reaching, stretching, stooping, and sitting for prolonged times; manual dexterity sufficient to perform computer, dispensing functions of the job; ability to lift up to 50 lbs., while walking, stooping, bending and reaching.