Communications and Operations Manager

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Job Details:

The Strategic National Arts Alumni Project (SNAAP) is a non-profit 501(c)(3) research organization that has collected and analyzed data from more than 400,000 arts and design graduates across North America. Since 2008, SNAAP data have informed assessment, curriculum reform, recruitment, benchmarking, alumni engagement, advocacy efforts, and national dialogue about the value of arts and design degrees.

SNAAP's mission is to maximize the success and impact of creatives in society by driving evidence-informed change in arts training and illuminating the value of arts and design education. Learn more atsnaaparts.org.

SNAAP is administratively housed in the University of Texas at Austin's Department of Theatre and Dance.

NOTE: This position is 100% remote.Domestic travel is required two to three times per year.This is a fixed position: funding is expected through February 2029 with the possibility of extension.

Benefits package:

• 100% employer-paid basic medical coverage

• Retirement contributions

• Paid vacation and sick time

• Paid holidays

• Other services and perks.

This job description may not contain all assigned duties, responsibilities, or aspects of the job described.Even if you don't qualify or have specific experience in every facet of this role, we encourage you to apply.

The Communications and Operations Manager leads SNAAP's communications, manages key organizational operations, and supports relationship-building with participating institutions. This role is responsible for directing all communications, managing SNAAP's online infrastructure, coordinating board meeting logistics, and supporting recruitment and engagement efforts for SNAAP's quinquennial survey and the ongoing SNAAP Pulse program.

The Communications and Operations Manager reports to the Executive Director and collaborates closely with SNAAP's leadership, staff, and Board of Directors.

Communications

• Develop and implement an updated organizational communications plan in collaboration with the Executive Director and Board.

• Oversee all communications activities, including publications, media relations, website content, and social media.

• Engage in strategic, long-range thinking/planning around SNAAP's web presence, in accordance with communications goals.

• Implement social media strategy for engagement of target audience through multiple channels.

• Monitor and improve SEO for SNAAP's website using Google Analytics.

• Develop and manage the annual marketing and communications budget.

• Communicate SNAAP survey findings to broad external audiences using accessible, engaging, and strategic messaging.

• Build and maintain strategic partnerships with aligned organizations to support cross-promotional and programmatic opportunities.

Programs

• Support development and execution of an effective recruitment strategy for institutions participating in the quinquennial survey.

• Support planning for in-person and virtual convening for client institutions, researchers, and other stakeholders.

• Collect and curate examples of institutional use of SNAAP data; lead development of an updated SNAAP Casebook.

• Develop and implement an engagement strategy for SNAAP Pulse participants.

Operations

• Maintain, strengthen, and troubleshoot SNAAP's online infrastructure and digital tools.

• Manage SNAAP's database and mailing lists.

• Coordinate logistics for quarterly Board of Directors meetings, including venue arrangements, travel, catering, and materials.

• Record accurate minutes of all Board meetings.

• Bachelor's degree, preferably in arts, humanities, communications, or a related field.

• Three or more years of experience in nonprofit management, arts administration, communications, or related areas, with increasing responsibility.

• Strong written and verbal communication skills.

• Proficiency with Microsoft Office and general digital/admin tools.

• Demonstrated competencies in: Initiative, follow-through; prompt responsiveness to internal and external communications; attention to detail; problem solving and critical thinking; strategic and tactical planning; teamwork and collaboration

Relevant education and experience may be substituted as appropriate.

• More than three years of relevant professional experience.

• Experience working in arts or arts-related higher education environments.

$50,000 - $60,000

• This position is fully remote and does not have an on-campus office.

• Typical office/computer-based work environment.

• Prolonged screen time and keyboard use.

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

• Two writing samples (1-3 pages each) demonstrating professional communication such as: a stakeholder email or letter; and a brief press release, newsletter article, or blog post. Writing samples should demonstrate clarity, audience-appropriate tone, and the ability to communicate complex information in an accessible and engaging way.

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.