Scrum Master, Consultant

The Payer Systems Applications team plays a critical role in enhancing customer and technical collaboration while delivering all application development through a Platform and Technology Product Operation Model. The candidate will report to the Sr. IT Manager, Application Services Lead. In this role, you will be responsible for leading, facilitating, and driving continuous improvement of Agile practices for the team or teams that you'll be supporting. The Portfolio is responsible for the development and support of complex technology solutions from claims processing to benefit enrollment. The Agile team that this role will lead has representation from across our matrixed organization, including IT, business & vendor partners, to deliver value & capabilities that meet the needs of our customers. We strive to deliver sustainable solutions that optimize cost, quality, and fit for purpose.

This role specifically is planned to support Agile delivery related to our Member Customer Experience area as part of our Membership and Support Platform.

Your Knowledge and Experience

• Requires bachelor's degree or equivalent experience and Scaled Agile (SAFe) Certification and 7 years of Project Management skills or Scrum Master experience
• Requires Scaled Agile (SAFe) certification: Scrum Master or Product Owner/Product Manager (POPM)
• Preferred Scrum Master certification (PSM II, PSM III, CSP, CTC); CSM, A-CSM (Scrum Alliance certifications)
• Preferred experience as a Scrum Master role for minimum of two years for a Scrum team
• Preferred experience using JIRA and AgilePlace
• Preferred Healthcare experience
• Preferred experienceon the Pegasystems platform

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