The Logistics Center Product Evaluation Lead is a hands-on team leader who partners closely with the Product Evaluation Supervisor to drive daily operations, team performance, and continuous improvement initiatives. This role plays a critical part in ensuring efficient workflow, maintaining quality standards, and supporting team development while actively contributing to departmental tasks.
You will lead by example-guiding associates, executing operational priorities, and ensuring compliance with company processes and quality standards.
Shift: Monday to Friday, 6:00AM-2:30PM
Key Responsibilities
Team Leadership & Operations
- Execute and oversee daily workflow to meet departmental goals and service level agreements (SLAs)
- Lead by example by performing all functions within the Product Evaluation department
- Support daily labor planning and workload prioritization
- Serve as backup to the Supervisor, including work allocation and meeting participation
- Cross-train with internal teams and upstream/downstream partners
Workflow & Process Management
- Run daily reports to prioritize work, maintain FIFO, and resolve discrepancies
- Coordinate expedite requests and support timely issue resolution
- Maintain equipment software files and assist with high-volume upgrades (electro-mechanical)
- Communicate Bill of Material (BOM) discrepancies with business partners
- Process reinspections for non-conforming products
Quality & Compliance
- Perform functional and cosmetic evaluations of equipment
- Support complaint investigations in collaboration with quality teams
- Contribute to departmental audit programs and compliance initiatives
- Uphold the Quality Management System and safety protocols
Continuous Improvement
- Actively participate in Lean and Continuous Improvement initiatives, including:
- 5S
- Idea Boards
- Audits
- Visual Controls
- Voice of Customer (VOC)
- Identify and implement opportunities to improve efficiency, reduce waste, and enhance service levels
Training & Development
- Assist in onboarding and training new associates
- Support development of work instructions and process documentation
- Act as a Subject Matter Expert on equipment form, fit, and functionality
Communication & Collaboration
- Maintain strong communication across departments and with internal stakeholders
- Collaborate with Logistics leadership and cross-functional teams to enhance performance and capabilities
Key Performance Indicators (KPIs)
Success in this role is measured by:
- SLA adherence
- Work-in-progress (WIP) carryover
- Audit quality results
- Safety compliance
- Contribution to VOC and continuous improvement initiatives
Minimum Qualifications
Required
- High School Diploma or GED
- Demonstrated leadership capabilities
- Strong attention to detail and organizational skills
- Effective communication skills across all levels of the organization
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Ability to foster a team-oriented, continuous improvement culture
- Positive attitude with the ability to motivate others
Preferred
- Bachelor's degree or equivalent experience in a related field
- Prior experience in a leadership or team lead role
- Advanced Excel skills
- Experience with SAP, WMS, or similar systems
- Experience inspecting or assembling medical or technical equipment
- Ability to read and interpret technical documentation
- Background in electro-mechanical systems or medical instrumentation
Physical Requirements
- Frequent standing, walking, bending, reaching, and lifting
- Ability to lift:
- Up to 25 lbs regularly
- 30-75 lbs occasionally (with assistance)
- Ability to push/pull up to 320 lbs (with assistance)
- Use of ladders and manual pallet jacks as needed
- Operation of standard office and warehouse equipment
Work Environment & Expectations
- Fast-paced logistics/warehouse environment
- Ability to adapt to changing priorities and workloads
- Overtime may be required with minimal notice
Core Competencies
- Accountability for KPIs, SLAs, and continuous improvement
- Strong problem-solving and decision-making skills
- Commitment to safety and quality standards
- Collaborative, cross-functional teamwork
- Strong interpersonal and communication abilities
Why Join Us?
Join a team committed to operational excellence, quality, and continuous improvement. This role offers the opportunity to grow your leadership skills while contributing to a mission-driven organization focused on delivering high-quality products and services.
Note: This job description is not exhaustive. Responsibilities may evolve based on business needs.
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Karl Storz Endoscopy
Jun 12, 2026