Medical Director: Outpatient Behavioral Health

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Hiring Range: $275,000 - $300,000
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

The Medical Director of Outpatient Behavioral Health is a multifaceted position at UMass Memorial Health - Harrington that has a large continuum of outpatient and inpatient services. The Medical Director of Outpatient Services is responsible for oversight of multiple clinics (adult mental health, pediatric mental health, substance use disorders) employing a multi-disciplinary team of therapists, nurses and providers, two Partial Hospital Programs (mental health and co-occurring), an Intensive Outpatient Program, an Addiction Immediate Care center (a unique urgent care center providing evaluations and all types of medication assisted treatment, including methadone, as well as counseling and connection to services), and an interventional psychiatry clinic utilizing TMS and Esketamine. The Medical Director works closely with the Director of Outpatient Services, Director of Operations, Chief of Psychiatry, and Vice President in the oversight, integration and development of these services, as well as creation of new services. The Medical Director supervises a number of ambulatory providers (Nurse Practitioners), providing education and support, as well as monitoring productivity, risk concerns, referral volume, continuous improvement, policies and protocols, and quality. The Medical Director of Outpatient Behavioral Health Services also provides direct care to patients as part of this role.

Major Responsibilities:
1. Ensuring proper medication management for ambulatory patients.
2. Provide supervision to providers in the designated areas.
3. Member of the Behavioral Health Leadership Team including Vice President of Behavioral Health, Chief of Psychiatry, Medical Director of Inpatient Psychiatry, Director of Inpatient Nursing, Director of Operations, and Director of Outpatient Behavioral Health services.
4. Lead monthly outpatient prescribers' meetings.
5. Along with Vice President, Medical Director of Outpatient will be involved in the integration and development of ambulatory services across the UMass system, working closely with other hospital Medical Directors and department directors.
6. Consultation to community medical providers, assessment of complex cases, and ongoing treatment of identified patients.
7. Caseload and productivity review, established and as-needed supervision, and hiring of new providers
8. Development of prescribing methodology in the various programs.
9. Continuous improvement and review of protocols for treatment options for all of the outpatient departments.
10. Policy development and implementation.

Standard Staffing Level Responsibilities:
1. Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems within position responsibilities.
2. Manages activities to assure financial goals are met.

3. Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
4. Provides effective direction, guidance, and leadership for staff for effective teamwork and motivation, and fosters the effective integration of efforts with system-wide initiatives.
5. Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes in creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc.
7. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
8. Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc. Develops and maintains procedures necessary to meet regulatory requirements.
9. Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.
10. Develops and maintains established departmental policies, procedures, and objectives.
11. Ensures compliance with all health and safety regulations and requirements.
12. Maintains, regular, reliable, and predictable attendance.
13. Performs similar or related duties as required or directed.
14. All responsibilities are essential job functions.

Position Qualifications:
License/Certification/Education:
Required:
1. Board Certified, or Board Eligible, in Psychiatry
2. Active Massachusetts Medical License
3. Active Massachusetts Controlled Substances Registration
4. Active DEA Certification Experience/Skills:
Required:
1. 5+ years' experience as psychiatrist
2. Experience working among other hospital departments
3. Knowledge of risk management and quality assurance processes
4. Familiarity with accreditation process, experience with dual diagnosis and medications to treat substance use disorders. Experience with methadone preferred.
5. Minimum of six months of clinical experience with alcohol and other drug-dependent persons or 40 hours of documented continuing education credit in treating SUD within the first 12 months of employment.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with

position incumbents.

Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal office environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.