Quality Assurance Manager (36835)

FLSA Status: Exempt

Primary Job Function

The Quality Assurance Manager is lead person for the IMC Quality Management System (QMS), giving daily direction to quality personnel concerning quality related issues vs. production scheduling, inspection and testing. Works with customer on quality issues keeping the key managers in the loop on customer perceptions of IMC. Assists in setup and analysis of quality metrics, quality product reviews and new product development documentation. Reports quality performance metrics to all functions of the organization.

Essential Duties and Responsibilities

• Delegates various aspects of the system to others but retains the overall responsibility and accountability for the QMS
• Ensures that the quality system is kept current
• Provides periodic assessment of the effectiveness of the system
• Reports to the Management Team on the status of the QMS. This review is composed of several measures, including the results of internal quality system audits.
• Recommends strategies to the Management Team for meeting quality objectives
• Monitors the effectiveness of the quality system through suitable audits on systems and suppliers and analysis of corrective actions.
• Oversees the inspection and calibration department
• Administers and leads the corrective action function
• Administers the nonconforming material procedure and leads the Material Review Board (MRB).
• Conducts or delegates quality system training for all employees
• Communicates the importance of customer requirements to all functions of the organization
• Follows established safety protocols including required usage of PPE; helps to maintain a safe working environment.
• Keeps work area clean and organized
• Performs other duties as assigned

Supervisory Responsibilities

• Supervises the calibration, inspection and document control functions
• Serves as a coach and trainer for all employees in matters relating to the quality system
• Supervises Quality department employees

Minimum Qualifications and Experience

Minimum skills, knowledge, education, certifications and related job experience that employee typically must have to perform essential functions of the job acceptably:

• Five or more years of experience in quality related positions; 10 or more years of metal industry experience.
• Bachelor's degree in relevant field preferred
• ISO 9001: 2015 experience (1 year) highly preferred
• Basic knowledge of Quality Management Systems
• Competent in the usage of Word, Excel and other software programs needed to effectively analyze and effectively communicate for the requirements of the position.
• Three or more years of experience performing quality audits
• Strong math and measurement skills
• Knowledge of and ability to use measuring tools, tape measure and calculator
• Strong attention to detail
• Dependability; honesty & integrity; a positive, proactive attitude; ability to use time productively, working with minimal supervision both individually and as part of a team.
• Ability to work overtime as required

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to: (a) stand (up to 8 hours per shift), (b) walk, (c) use hands to touch, (d) reach with hands and arms, (e) climb or balance, (f) stoop, (g) kneel, crouch, or crawl, and (h) and talk or hear.
• The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• May be exposed to noise, dust, fumes, airborne particles, smoke and temperature extremes within OSHA Permissible Exposure Levels.