Quality Business Assurance

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

DMI, LLC is seeking a Quality Business Assurance(Product Manager) to join us.

Duties and Responsibilities:

Contribute to the product vision and roadmap in alignment with overall business goals.
• Understand digital services trends in the public sector, competitive analysis and customer needs to inform product decisions.
• Develop and maintain a prioritized product backlog, including user stories, features, bugs, and technical debt.
• Work with UX/UI teams to ensure seamless user experience.
• Clearly communicate backlog items to the development team.
• Refine and prioritize backlog items based on user value, business value, and technical feasibility.
• Gather and analyze user needs and requirements through various methods, including user research, stakeholder interviews, and data analysis.
• Translate requirements into clear, concise, and testable user stories with acceptance criteria.
• Ensure that the development team understands the requirements and the intended value.
• Act as the main point of contact between stakeholders and the development team.
• Communicate product updates, progress, and roadblocks to stakeholders.
• Gather feedback from stakeholders and incorporate it into the product backlog.
• Participate in sprint planning meetings to define sprint goals and select backlog items for development.
• Collaborate with the development team to ensure realistic sprint commitments.
• Provide guidance and clarification to the development team during sprint execution.
• Participate in sprint reviews to demonstrate completed work and gather feedback.
• Ensure that the product meets user requirements, quality standards and is delivered on time.
• Plan and execute product launches, including communication strategies, training materials, and support documentation for both internal staff and the public.
• Monitor product performance and user feedback to identify areas for improvement.
• Analyze data to track key metrics and measure the success of product features.
• Continuously optimize the product based on data and user feedback.

Education and Years of Experience:

• Bachelor's degree from an accredited college or university with a major in computer science, information systems, business, or other related scientific or technical discipline.
• Five (3) years of equivalent experience in a related field may be substituted for the Bachelor's degree.

Required Skills & Certifications:

• Experience with user research and usability testing.
• One year of demonstrable experience implementing and/or working with a design system.
• Two years of proven experience as a Product Manager or in a similar role.
• Two years of experience working with complex requirements or rules.
• Two to three years' experience working in an Agile/Scrum environment.
• Three years of experience combining user needs with business constraints into design decisions that meet multiple requirements.
• Two years of experience working with government-regulated systems, ideally related to integrated eligibility or child support systems.
• Proven ability to interact effectively with internal and external customers at all levels, including technical team and business users.

Background Requirements: Successful completion of a Fingerprint background investigation.

Citizenship Status Required: No restrictions

Physical Requirements: None required for this position.

Location: Remote, US

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What's Right - We lead with honesty and integrity.
• Own the Outcome - We take responsibility and deliver.
• Deliver for Our Customers - We are relentless about delivering value.
• Think Bold, Act Smart - We innovate with purpose.
• Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

• Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.