Scrum Master

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy's core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including: group medical, dental, and vision insurance, company paid life, short-term, and long-term disability insurance; HSA, FSA; 401(k) with immediately vested company match; PTO/Sick Leave, 11 paid federal holidays, parental leave; tuition and training reimbursement; a referral bonus program; and life management programs.

At Synergy, you'll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven-if that sounds like you, Synergy has a position for you!

Position Summary:

• Customer service oriented.
• Excellent written, verbal, and interpersonal communication skills, presentation skills.
• Adaptable, dependable, and independent.
• Detailed orientated across multiple different teams, while keeping in mind the larger picture.
• Outstanding time management skills to organize and manage multiple priorities.
• Ability to understand complex issues, use independent judgment to identify problems and facilitate/recommend resolution.
• Prepare reports and present to all levels of management.
• Conduct appropriate scrum ceremonies (daily stand-up meetings, retrospectives, sprint planning sessions, etc.)
• Provide guidance to scrum teams on internal and external communication, how to improve transparency, and how to be self-organized and self-managed.
• Sufficient level of technical background to provide leadership to development teams to find creative solutions for difficult issues.
• Successful mentor to team members on Agile methodologies and ability to provide performance feedback.
• Effectively communicate changes within the organization and relevant project information to scrum team members and stakeholders and coordinate and communicate milestones and deliverables.
• Identify requirements from a variety of stakeholders and facilitate PI planning meetings with stakeholders and scrum teams to groom backlog, refine features, and estimate stories.
• Shield scrum teams from outside distractions, impediments, and maintain focus on completing the committed product backlog items.
• Ability to triage scrum team issues based on priority, impact, risk, and release timing.
• Ability to develop and foster teamwork and facilitate team dynamics.
• Able to gauge team performance, identify areas for growth, promote continuous improvement/productivity and foster innovation.
• Maintain product knowledge to increase efficiency in delivery of all product deliverables.

• Certified Scrum Master Professional (CSP) or Professional Scrum Master (PSM) certification highly preferred
• 3+ years with SCRUM Master experience leading agile scrum teams at a fast-paced environment preferred
• 5+ years of experience and management in software development life cycle (SDLC) preferred
• 5+ years of IT work experience as an application developer, business analyst, or project manager preferred
• Experience with agile management and tracking tools. For example, Jira, Confluence.
• In-depth field experience in adopting SAFe and agile practices in the enterprise environments.
• Ability to understand complex issues and facilitate resolution.
• Experience working with Salesforce

• Project Management Professional (PMP) certification, or PMP ACP preferred
• Sufficient level of technical background to provide leadership to development teams to find creative solutions for difficult issues.
• Working experience with Atlassian collaboration tools (eazyBI reports).
• Experience with Salesforce

• Ability to attain Federal Government Position of Trust.
• Must be a U.S. citizen
• Must pass a background investigation.

Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs.As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current pay range is: $59,000.00 - $88,000.00.

Essential Job Function Physical Requirements: The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline and termination.

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