New

Employee Services Generalist

Think Bank
$37.71
dental insurance, vision insurance, paid holidays, tuition reimbursement, 401(k), clothing allowance
United States, Minnesota, Rochester
Jan 20, 2026
Think is seeking a collaborative team member to join the Employee Services team as an Employee Services Generalist. In this role, you will support Think and its employees by serving as a key resource for both staff and managers on matters related to benefits, payroll, hiring, and staffing. As an Employee Services Generalist, you will apply strong attention to detail while processing payroll to ensure accurate paychecks, benefit elections, and payroll reporting. You will also serve as a liaison for our HRIS (Human Resources Information System), ensuring accurate employee data and acting as a subject matter expert on system functionality, reporting, upgrades, and enhancements. Additionally, you will maintain comprehensive knowledge of Think's benefit programs, employment laws and regulations, and required reporting processes. Aligned with Think's mission and values, you will collaborate closely with the Employee Services team to support recruitment efforts for open positions. This includes partnering with managers to understand skill needs and hiring priorities, conducting phone interviews, coordinating interview scheduling, assisting with background checks, and monitoring the status of all applicants. Additional responsibilities include: Meet with employees to complete benefits enrollment and answer initial employment and benefits questions Maintain accuracy of department systems by coordinating benefit information including new employee enrollment and change reporting; Work with insurance carriers to process the proper documentation Develop and provide reporting as requested, including monthly/quarterly reports, Form 5500 for appropriate benefit plans, and annual ACA reporting Prepare for and participate in 401(k) Plan and Worker's Compensation audits Process market analysis of positions as assigned, including recommendations on exemption classification Conduct exit interviews with departing employees and provide appropriate feedback to management Represent Think as an employer of choice via networking and participation in community events Answer employment-related questions for employees and managers Education and experience: Two years' customer service or administrative experience Associate degree in Human Resources, Business or related field required; Bachelor's degree preferred PHR or SHRM-CP certification preferred Compensation:$37.71/hour; non-exempt Benefits:The position is eligible for a full benefits package including: Health insurance with HSA contribution Dental insurance Vision insurance Up to 23 days of PTO annually Seven paid holidays Four weeks of paid family leave Up to 7.5% 401(k) employer match Tuition reimbursement Clothing allowance Think's open culture empowers employees to provide the best financial care to customers every single day. Our professional compensation plan is passionate about quality of business outcomes and helping customers achieve peace of mind. We are not focused on quantity, as compensation is not directly related to the number of accounts opened or volume produced. At Think Bank, we're focused on delivering on the promise of being a great place to work, and one of the ways we accomplish this is by creating an environment where all employees feel they have the opportunity to achieve their goals. We value our differences - in thought, style, culture, ethnicity, and experience - and understand that diversity and inclusion are good for business and make our company stronger.