New 
Entry Level Auto Finance Representative
 TEKsystems | |
$18.50 - $23.50 / hr
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life insurance, paid time off, sick time, 401(k), retirement plan
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 United States, Texas, Irving | |
 Feb 03, 2026 | |
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*Entry-Level Auto Finance Representative * We are hiring for *three key roles* within our Auto Finance Operations team:
* *Customer Accounts Representative* * *Customer Care Representative* * *Title Associate - Customer Service Support* Candidates should be open to any of these roles. Crosstraining and development opportunities are available across departments. *Customer Accounts Representative* *Schedule* * Monday - Friday: 8:00 AM - 5:00 PM * Two late nights per week: 11:00 AM - 8:00 PM (never on Fridays) * Every other Saturday: 8:00 AM - 12:00 PM * One week per month: 7:00 AM - 4:00 PM with Saturday 7:00 AM - 12:00 PM *What You'll Do* * Make courtesy calls to customers who are 1-29 days past due * Assist customers with: * Adding or updating payment methods * Setting up autopay * Resetting passwords * No heavy collections - escalated accounts handled by another team *Customer Care Representative* *Schedule* * Monday - Friday: 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM * One Saturday per month: 8:00 AM - 12:00 PM *What You'll Do* * Answer inbound calls and assist with: * Account questions * Payment options * Title requests * Website/login issues *Title Associate - Customer Service Support* *Schedule* * Monday - Friday: 8:00 AM - 5:00 PM * You may be scheduled for 7:00 AM - 4:00 PM or 9:00 AM - 6:00 PM depending on business needs. *What You'll Do* * Provide internal and external customer service support, including 10-20 inbound and outbound calls per day with customers, dealerships, and DMV offices * Research, analyze, and resolve titlerelated issues, escalating when appropriate * Ensure accurate processing of title documents, lien perfection, and administrative tasks * Identify process gaps or trends and report them proactively * Maintain strong organization, accuracy, and attention to detail * Collaborate with team members to support departmental performance goals * Work with minimal supervision while meeting productivity and quality metrics Overtime Requirements * May be required to work up to 3 hours of overtime weekly * Required to work two Saturdays per month, 8:00 AM - 12:00 PM *What We're Looking For* * *Bachelor's degree required* * *1+ year of customer service experience* (call center preferred) * Strong communication and problemsolving skills * Ability to learn quickly and maintain attention to detail * Basic computer and data entry skills *Experience Level* *Entry-Level* *Job Type & Location* *Contract-to-Hire | Onsite in Irving, TX* *Pay & Benefits* * *Starting pay:* $18.50 - $23.50/hr * Benefits may include: * Medical, dental, vision * 401(k) * Life insurance * Disability coverage * Health Spending Account (HSA) * Paid time off #prioritywest *Job Type & Location*This is a Contract to Hire position based out of IRVING, TX. *Pay and Benefits*The pay range for this position is $18.50 - $23.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in IRVING,TX. *Application Deadline*This position is anticipated to close on Feb 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |