Senior UX Designer

Here's a high-quality job posting designed to attract top talent, emphasizing impact and aligning with Aquent's brand:

Join a world-renowned organization at the forefront of innovation, where you will play a pivotal role in shaping the future of internal operations through cutting-edge AI-enabled solutions. As a key design leader, you will revolutionize how internal teams work, augmenting human decision-making, streamlining complex processes, and responsibly integrating advanced technology into everyday workflows. This is a unique opportunity to make a significant impact on a global scale, driving efficiency and enhancing user experience across a vast enterprise.

**The Opportunity**

We are seeking a visionary design professional to lead the creation of next-generation enterprise experiences. This is not a traditional "UI-only" role; you will operate at the dynamic intersection of user experience, systems thinking, and emerging technologies like AI, automation, and data. Your expertise will be crucial in translating complex technical capabilities into intuitive, trusted, and scalable solutions used by internal teams across the organization. You will collaborate closely with product managers, engineers, data scientists, and business partners, ensuring our internal tools are powerful, user-friendly, and strategically aligned.

**What You'll Do**

* **Design Transformative AI-Augmented Experiences:** Lead the end-to-end user experience design for AI-enabled workflows, including copilots, intelligent assistants, automation tools, sophisticated dashboards, and critical decision-support systems.

* **Translate AI Complexity into Intuitive Interactions:** Masterfully convert intricate AI behaviors-such as recommendations, predictions, confidence levels, uncertainty, and human-in-the-loop controls-into clear, usable, and engaging interactions.

* **Establish Trust and Transparency:** Define innovative interaction patterns that build trust, explainability, and transparency, ensuring users maintain control within AI-driven systems.

* **Drive UX Across Complex Enterprise Systems:** Own the entire UX lifecycle, from initial problem framing through to successful delivery, encompassing discovery, concepting, rapid prototyping, rigorous validation, and continuous iteration.

* **Create Comprehensive Design Artifacts:** Develop a full spectrum of design artifacts, including detailed journey maps, insightful service blueprints, clear system diagrams, robust interaction models, precise wireframes, and polished high-fidelity designs.

* **Navigate Enterprise Constraints:** Expertly design solutions that account for enterprise-level constraints such as scale, stringent security requirements, role-based access controls, regulatory compliance, performance optimization, and seamless integration with existing legacy systems.

* **Deeply Partner with Product & Engineering:** Collaborate strategically with product managers and key stakeholders to define problem statements, establish success metrics, and prioritize roadmap initiatives.

* **Ensure Technical Feasibility and Scalability:** Engage with engineers early in the design process to ensure solutions are technically feasible, inherently scalable, and fully ready for implementation.

* **Align UX with AI Capabilities:** Work hand-in-hand with data and AI teams to align user experience designs with the capabilities and limitations of underlying models.

* **Champion User-Centered Design Principles:** Plan and execute comprehensive user research, including interviews, usability testing, and workflow analysis, with internal enterprise users.

* **Synthesize Insights into Actionable Recommendations:** Transform research findings into clear, actionable design recommendations that drive product improvements.

* **Advocate for User Needs:** Be a passionate advocate for user needs, expertly balancing them with overarching business goals and technical realities.

* **Contribute to Enterprise Design Systems:** Extend and evolve our enterprise design systems to incorporate AI-specific patterns, such as intelligent prompts, feedback loops, and confidence indicators.

* **Establish UX Best Practices:** Develop and disseminate UX guidelines and best practices specifically tailored for AI-enabled products, elevating the organization's overall UX maturity.

**How You'll Contribute to Our Success**

Your contributions will directly impact the operational efficiency and strategic decision-making across the enterprise. By designing intuitive and powerful AI-enabled tools, you will empower employees, streamline critical processes, and ensure that emerging technologies are integrated responsibly and effectively. Your work will not only enhance productivity but also foster a culture of innovation and user-centricity within the organization.

**Must-Have Qualifications**

* Extensive experience in user experience design, with a strong portfolio showcasing work on complex enterprise applications.

* Demonstrated ability to design for AI-enabled systems, translating sophisticated AI behaviors into clear, intuitive, and usable interactions.

* Proficiency in creating a wide range of UX artifacts, including journey maps, service blueprints, system diagrams, interaction models, wireframes, and high-fidelity designs.

* Solid understanding of enterprise design constraints, including scale, security, role-based access, compliance, performance, and legacy system integration.

* Proven experience in planning and conducting user research (interviews, usability testing, workflow analysis) and synthesizing insights into actionable design recommendations.

* Exceptional collaboration and communication skills, with a track record of successfully partnering with product managers, engineers, data scientists, and business stakeholders.

* Experience contributing to or evolving design systems, particularly in incorporating new patterns for emerging technologies.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.