Lead L&D Program Manager, Sales & Delivery Leadership Development

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Rivian's Sales & Delivery leaders are the backbone of our new customer experience. They run the teams, set the tone, and shape what it feels like to buy and take delivery of a Rivian vehicle. But knowing how to manage a team and knowing how to truly lead one are two different things - and closing that gap is exactly what this role is here to do.

As the Lead L&D Program Manager, Sales & Delivery Leadership Development, you'll build the programs that transform capable managers into confident, effective leaders. You'll work shoulder-to-shoulder with Sales & Delivery leaders and business partners to understand what's needed. You'll design the curriculum, partner with our Design team to bring it to life, and get in the room to deliver it - both to brand new managers finding their footing and seasoned leaders ready to go deeper in their role.

This is a builder's role. Some content exists. Most of it still needs to be created. If you're energized by a blank page, grounded in how adults actually learn, and know what great leadership looks like from the inside out - this is your seat.

Program Design & Development

• Define the Sales & Delivery Leadership Development curriculum from the ground up - identifying what programs are needed, for which audiences, and in what sequence - drawing on both business input and your own deep knowledge of what makes leaders effective in customer-facing, field environments.
• Design leadership and coaching programs (VILTs, ILTs, and digital offerings) centered on the three core themes that drive team performance: coaching and feedback conversations, performance management and accountability, and leading through change.
• Partner with the Lead L&D Program Manager, Service Leadership Development to build a shared leadership language across the Commercial organization - ensuring that while the day-to-day responsibilities of a Sales, Delivery, or Service manager may differ, the coaching philosophy, feedback practices, and leadership expectations they develop are consistent and connected.
• Partner with Learning Experience Designers (LXDs) to develop polished, on-brand content - bringing the instructional vision while LXD brings the production craft.
• Build a distinct development track for new Sales & Delivery managers entering the role, as well as ongoing programs that challenge and grow tenured leaders over time.
• Pilot new programs with defined cohorts and clear success criteria; gather qualitative and quantitative feedback and iterate before scaling broadly.
• Design supporting digital assets - RLN modules, micro-learnings, manager toolkits - that extend live sessions and reach leaders who can't always be in the room.

Business Partnership & Strategy

• Partner with Sales & Delivery leaders and Commercial L&D to understand what good leadership looks like in practice for this population - surfacing signals, identifying gaps, and helping to define what "great" looks like as the business matures.
• Connect leadership programs to the broader ecosystem - Compass, Monthly Recharge, onboarding, career pathways, and Enterprise leadership initiatives - so development feels coherent, not episodic.
• Establish governance that clarifies who sponsors, approves, designs, facilitates, and maintains content, and how new requests are evaluated and prioritized.
• Lead the communications strategy for the program suite - setting clear expectations for participants and managers, and keeping stakeholders informed on what's coming, what's changing, and why it matters.

Facilitation of Content

• Facilitate key leadership experiences in person and virtually, serving as the primary facilitator while leveraging a broader team of facilitators to extend reach and ensure continuity.
• Own the program calendar, sequencing delivery around Sales & Delivery operational rhythms - launches, peak periods, major transitions - to maximize impact and minimize disruption.
• Build repeatable processes for scheduling, enrollment, logistics, and communications that enable consistent delivery as the program scales.

Measurement & Iteration

• Define what success looks like for Sales & Delivery leadership development - establishing KPIs around participation, behavior change, and business impact - and track progress over time.
• Prepare regular readouts that tell the story of the program: what was built, who was reached, what changed, and where to invest next.
• Use survey and performance data to continuously sharpen the curriculum, improve learner experience, and ensure the program stays relevant as the business evolves.

• Proven experience designing and delivering both manager onboarding and ongoing leadership development programs - including building the curriculum, owning delivery, and measuring outcomes.
• Highly preferred, background spanning retail, automotive, and/or leadership training environments; candidates with experience across all three are strongly preferred.
• Track record of effective stakeholder engagement at the Director/VP level - able to listen, translate, influence, and move.
• Bachelor's degree in Business, Learning & Development, Organizational Development, or a related field - or equivalent professional experience.
• 7+ years in learning and development or program management, with direct ownership of leadership development programs for commercial, sales, or customer-facing organizations.
• A genuine understanding of what separates a manager from a leader - and the ability to design learning that bridges that gap for real people in real field environments.
• Strong facilitation skills and presence; equally comfortable with a room of brand new managers and a group of seasoned senior leaders.
• Able to hold the big picture and the details simultaneously - designing the curriculum vision while also building the content and running the logistics.
• Solid measurement instincts: comfortable defining KPIs, reading survey and performance data, and using what you find to make the work better.
• Clear, compelling communicator - in writing, in presentations, and in the room - with the ability to make complex ideas simple and drive alignment across a range of stakeholders.
• Proficiency with LMS platforms, virtual classroom tools, and digital learning platforms. Experience with Articulate 360 and Google Workspace preferred.

The salary range for this role is $125,800 - $187,100 [Palo Alto: $149,700 to $187,100, Irvine: $137,800 to $172,200, Atlanta & Plymouth: $125,800 to $157,200]. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

The successful candidate may be eligible for annual performance bonus and equity awards.

We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.

You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than 3/28/26.

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.