Service Engineer II

Shift: Wednesday-Saturday 9:00pm-7:00am

Pay: Starting at $42/hr, plus an additional $2.50/hr on Wednesday and Thursday night and an additional $4.50/hr on Friday and Saturday night

Responsibilities

• Taking responsibility for uptime on a multi-million dollar pipeline through equipment maintenance, instrument qualification, and rapid response to issues
• Interfacing with CLIA laboratory personnel to troubleshoot problems and schedule work on instrumentation
• Performing regular maintenance to keep robotics and instrumentation running in top shape
• Working closely with automation engineers to define critical feature requests and potential improvements
• Maintaining the most advanced laboratory technology in molecular diagnostics
• Developing, optimizing, and troubleshooting liquid-handling processes on multiple instrument platforms
• Specifying and supporting the implementation of custom hardware and software solutions to continuously improve the MWH laboratory platform (e.g., robots, gantries, PLCs, scheduling, tracking, safety)
• Applying cutting-edge technology to literally save lives

Qualifications

• Have a BS in electrical engineering, biomedical engineering, or their equivalent, and/or independent experience servicing complex laboratory instrumentation and/or robotic hardware, as displayed by prior employment or projects
• Have seven or more years of experience repairing and/or maintaining laboratory instrumentation or instruments of similar complexity (Tecan is desirable)
• Have the attentiveness and vigilance to maintain a complex suite of instrumentation and robotic equipment
• Know when the solution to a problem is hardware, software, or chemistry
• Recognize quickly when he or she sees a superior solution and be unafraid to recommend changes
• Be punctual and able to work a steady schedule and help cover other shift times as needed
• Work tirelessly to get things done right the first time
• Be well-organized and have an eye for detail
• Be excited at the prospect of a fully automated genome factory
• Want to learn everything he or she doesn't yet know to perform optimally in a fast-paced environment