Admissions Administrative & Processing Assistant

The Opportunity

The Admissions Administrative and Processing Assistant (AAPA) supports graduate admissions operations for a suite of specialized master's programs enrolling more than 600 students annually. This role manages application processing, coordinates communications, and serves as a key point of contact for prospective students and internal stakeholders.

The AAPA oversees multiple admissions inboxes, responds to inquiries, and facilitates communication between prospective students and campus partners, including Student Services, the Graduate Admissions team, and the Office of Global Learning. Representing graduate admissions to applicants, families, program directors, and university staff, the AAPA also contributes to improving the efficiency and effectiveness of application intake and processing.

Key Responsibilities

• Manage admissions email inboxes and respond to inquiries from prospective students, staff, and university offices
• Serve as a liaison between prospective students and internal teams, including Admissions Program Leads and Student Services
• Process applications for specialized master's programs, including preparing and sending admissions decisions (admit, deny, waitlist, postpone)
• Track incomplete applications and assist with document processing, including uploading standardized test scores and managing test waiver requests
• Administer scholarship processing for specialized master's programs and coordinate with Financial Aid and the Graduate School as needed
• Maintain and update admissions procedures, policies, and data related to graduate programs
• Ensure compliance with application processing timelines, notification deadlines, and enrollment (yield) goals
• Provide data support by responding to internal and external requests for application and enrollment data
• Assist with additional initiatives and events, including on-campus visit programs

This is a full-time (40 hours/week), three-year term endowed position based in Ithaca, NY, with the possibility of extension. This position follows a hybrid work arrangement, allowing for remote work; however, the candidate must be able to come to campus as needed, which may be frequent during certain times of the year. This hybrid work arrangement is subject to change at any time. Typical work hours are 8:00am to 4:30pm Monday through Friday.

About the Cornell SC Johnson College of Business

The Cornell SC Johnson College of Business comprises the university's three accredited business schools: The Cornell Peter and Stephanie Nolan School of Hotel Administration, the Charles H. Dyson School of Applied Economics and Management, and the Samuel Curtis Johnson Graduate School of Management. The College delivers undergraduate, graduate, and professional business programs creating a collaborative, comprehensive business management program that preserves the excellence of all three schools while uniting the faculty and students.

What We Need

We are seeking a detail-oriented, highly organized, and tech-savvy team member who is passionate about delivering excellent customer service. Additionally, you will have:

• An Associate's degree and at least 2 years of office administrative experience in college recruitment, admissions, and/or student services
• Strong team orientation and ability to work effectively with students, faculty, staff, etc.
• Excellent interpersonal, organizational, and communication skills
• High attention to detail
• Considerable independent judgement, decision making, and a high level of confidentiality
• Strong computer skills
• Experience incorporating the perspectives of multiple communities.

A cover letter and resume are required for consideration for this position.

Rewards and Benefits

• This position is eligible for a hybrid work arrangement. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.
• This position is based in Ithaca, New York. Employees who work remotely may receive multiple W-2 Forms depending on their work location. The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position. Additional individual state income tax filings may also be required if working temporarily outside of New York State.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell
• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards | Working at Cornell.

Visa Sponsorship is not available for this position.

University Job Title:

Job Family:

Level:

Pay Rate Type:

Pay Range:

Remote Option Availability:

Company:

Contact Name:

Contact Email:

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates.

Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at accommodations@cornell.edu.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Cornellwelcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "... any person ... any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeksjob candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. Wehire based on merit, andencourage people from historically underrepresented and/or marginalized identities to apply.Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.