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Manager, Human Resources

The J.M. Smucker Company
United States, New York, Buffalo
Apr 09, 2026

Your Opportunity as the Human Resources Manager

The HR Manager is responsible for management, execution, and delivery of local HR support and services for the facility. Assures operations and deliverables meet or exceed plant objectives, follow corporate and operational strategies, and integrate as appropriate with other HR functions.

Location: Buffalo, NY

Work Arrangements: 100% Onsite

In this role you will:

  • Serve on the site leadership team; acts as a coach, advisor, and confidante to operations leaders

  • Manage plant HR activities such as hourly recruiting, performance management, employee/labor relations, and local talent management efforts

  • Help drive high performance work systems with a leadership role in driving organization capability

  • Leverage specialized knowledge about the unique plant's practices, business needs, people, and procedures to execute HR tasks

  • Build strong labor management relationships through regular collaboration with union leadership while ensuring effective administration and interpretation of the collective bargaining agreement.

  • Support the functional strategy by designing programs, policies, and practices to attract, retain, and/or engage talent in alignment with the business strategy

  • Manage supplemental activities such as community outreach, employee events, etc.

  • Enhance the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

  • Provide excellent service to ensure activities provide the intended experience for end users in an efficient and effective manner; manage tasks of self and team to assure deadlines are met according to established service levels/targets

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

  • Bachelor's degree

  • 5+ years HR functional experience (e.g., employee relations, staffing, compensation, benefits, learning, employee data)

  • Experience leading in a unionized manufacturing environment, including administration and interpretation of a collective bargaining agreement

  • Previous management experience

  • Experience working at a manufacturing site

  • Experience leading and mentoring a team and helping to foster/create a "great place to work"

  • Experience delivering and improving HR plant processes to maximize efficiency & deliver quality services

  • Experience successfully managing multiple priorities & projects through successful delivery & implementation under time, budget, and political pressure

  • Experience working, monitoring, and interacting with third-party vendors

  • Strong people leadership skills and demonstrated track record of success leading initiatives

  • Significant business/operational knowledge with an understanding of risks, challenges, and advantages

Additional skills and experience that we think would make someone successful in this role (not required):

  • HR Generalist experience

  • Food manufacturing experience

  • Experience working in High Performance Organization work systems

  • PHR or SPHR certification

Compensation range: $103,500 - $150,700

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