Sales Manager

With more than 100 years of steady growth, UMC is proud to offer an environment where continuous learning, collaboration, and innovation are part of everyday work. We empower team members through hands-on experience, supportive training, advanced technology, and creative problem-solving. Our people are knowledgeable, trusted, and committed to doing what's right-for our clients, our teams, and our communities.

We recognize that our people are the foundation of our success. At UMC, we are intentional about fostering a culture where everyone feels welcomed, respected, and supported. We bring together talented individuals from across the region to form high-performing teams in design, engineering, project management, and business services.

Let UMC be the next step in your career-where your well-being, work-life balance, and growth matter.

Application Process:

UMC uses an electronic application process for open positions. Required documents may include a resume, cover letter, references, and work authorization confirmation. Online assessments may be included as part of the candidate evaluation process.

Benefits Summary:

UMC offers a competitive salary and a generous benefits package, including:

1. Medical, dental, and vision insurance
2. 401(k) plan with company match
3. Health Savings and Flexible Spending Accounts
4. Company-paid life and disability insurance (STD/LTD)
5. Paid Time Off (PTO) beginning at 120 hours annually for full-time employees
6. Seven paid holidays plus one floating holiday
7. Employee Assistance Program
8. Professional development support and tuition reimbursement
9. Employee referral program
10. Wellness program and employee events

Paid Time Off:

Eligible employees begin accruing PTO on their date of hire. PTO combines vacation and sick leave, starting at 15 days per year for full-time employees.

Starting Salary: $30.77 - $38.46/hour; depending on experience

Location: Lynnwood, WA

Classification: Exempt

Must be eligible to work in the U.S. - Sponsorship not available

Position Overview:

The Sales Manager leads and supports a team responsible for estimating, selling, and delivering HVAC and Plumbing service projects. This role focuses on driving efficiency and profitability through effective leadership, communication, scheduling, documentation, negotiation, and forecasting.

Key Responsibilities:

1. Oversee evaluation of potential customers and projects to determine fit and feasibility.
2. Guide the estimating process and ensure accurate and timely development of proposals for current and prospective clients.
3. Manage assigned projects to achieve or exceed planned profit margins.
4. Support the team in reaching established sales goals.
5. Coordinate logistics, vendor partnerships, and procurement to ensure specifications, pricing, and delivery timelines are met.
6. Oversee permitting and inspection processes to ensure compliance with codes and regulations.
7. Promote and ensure adherence to the company's safety program across all job sites.
8. Collaborate with the Service Supervisor or Coordinator to align workforce scheduling with daily needs.
9. Facilitate equipment start-up and commissioning, ensuring all warranty documentation is completed and submitted as required.
10. Manage owner training sessions and project acceptance processes.
11. Oversee preparation and delivery of warranty letters to clients.
12. Ensure equipment information is shared with the Service Supervisor to support creation of service agreements.
13. Maintain reliable and punctual attendance.
14. Lead sales and delivery teams in documenting opportunities, proposals, and client interactions using CRM tools.

Secondary Responsibilities:

1. Follow up with clients to confirm satisfaction with completed projects.
2. Participate in company-sponsored client engagement activities.
3. Serve as the designated holder of the company's administrative license and remain up to date on applicable codes and regulations.

Required Skills and Abilities:

1. Strong technical knowledge of HVAC systems.
2. Effective written and verbal communication skills.
3. Excellent organizational and time management abilities.
4. Ability to collaborate and foster teamwork.
5. Strong attention to detail and ability to manage multiple priorities.
6. Commitment to quality and continuous improvement.
7. Proven leadership and goal-oriented approach.
8. Proficiency in project coordination and follow-through.

Supervisory Responsibility:

1. Supervise HVAC and Plumbing project sales professionals, operational staff, project managers, and field service teams.

Preferred Education and Experience:

1. Bachelor's degree or equivalent experience in project management (minimum five years).
2. 5-7 years of sales experience.
3. 2-3 years of experience in sales leadership.
4. Proficiency in English at a professional level (written and verbal).
5. Strong mathematical and reasoning skills.

Required Licensing and Other Certifications:

1. Maintain a valid driver's license and satisfactory driving record.
2. Successful completion of a background check.

Affirmative Action:

UMC is committed to a culture of inclusion and connectedness. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents who we are as a company and what we believe in. In recruiting for our team, we welcome the unique contributions that you can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.

EEO Policy:

UMC's policy on equal employment opportunity prohibits discrimination based on race, color, sex, national origin, citizenship or immigration status, religion, presence of physical, sensory or mental disability, genetic information, age, sexual orientation, gender identity, marital status, honorably discharged veteran or military status, status as a victim of domestic violence, sexual assault or stalking, or any other status or characteristic protected by federal, state, or local law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Retaliation against any employee who files a complaint regarding possible violations of this policy is not tolerated. UMC is also committed to taking affirmative steps to promote the employment of minorities, women, persons with disabilities, and covered veterans. Affirmative action plans are developed annually to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.