New 
QA Specialist, Digital Lab PS SFMC
 Spectraforce Technologies | |
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 Apr 22, 2026 | |
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Position Title: QA Specialist, Digital Lab PS SFMC
Number of Positions Needed: 2 Length of Contract: 12 months Location/Site: Onsite (Mettawa, IL) **Top 3-5 Skills ** 1 Salesforce Marketing Cloud Email Specialist Certificate 2 Demonstrate strong knowledge of SFMC Journey Builder, Automation Studio, and Contact Builder 3 Ability to understand and describe SQL, AMPScript, HTML, JavaScript, and CSS 4 Ability to collaborate with Architects, PM, PgM, and other cross-functional partners to achieve project goals in a timely and accurate way 5 Strong documentation skills The Marketing Automation QA Specialist (SFMC) is part of the Digital Lab and will be responsible for playing an integral part of the team building 1:1 marketing program in Salesforce Marketing Cloud. Responsibilities include: * Perform Quality Assurance checks and documentation on high complexity omnichannel marketing campaigns, including all functional elements of campaigns (creative builds, automations, queries, journeys, etc) * Ensure high quality, on-time, and error free implementation, testing, and QA of campaigns within the marketing automation platform. * Create, review, and share standard quality control documents and follow process to ensure accuracy and completeness. * Participate in agile delivery activities such as QA and continuous improvement. * Maintain documents per requirements of department document management policies and procedures. * Identify and resolve gaps and implement improvements to QA processes and documentation * Provides exemplary customer service while setting, maintaining, and exceeding brand expectations. Provide updates on projects and any risks to Associate Director. * Keep abreast of 1:1 marketing and email industry best practices and new technology by participating in professional organizations, as well as attending industry seminars and conferences. Key Leadership Competencies: * Positive "all for one" approach to team deliverables and priorities. * Builds strong relationships to enable higher performance. * Learns, fast, grasps the "essence" and can change course quickly where indicated. * Raises the bar and is never satisfied with the status quo. * Creates a learning environment and open to suggestions. * Embraces the ideas of others, nurtures innovation and manages innovation to reality. Qualifications: * Salesforce Marketing Cloud Email Specialist Certification * 3-4 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience * Minimum of 2 years of hands-on work experience in either campaign build, or campaign and technical QA capacity * Bachelor's Degree * Ability to think strategically with a strong ability to execute plans and exceed stakeholder expectations and project goals. * Ability to work independently without day-to-day supervision. * Demonstrated ability to lead and manage multiple projects simultaneously in a fast-paced, dynamic environment. Demonstrates a clear aptitude for managing projects. Ability to assign priorities and meet delivery dates * Strong client service and project management skills; in particular, must have the ability to communicate with both business and technical individuals effectively * Knowledge of database, email, digital, 1:1 marketing concepts and best practices * Inquisitive, strong analytical skills, including the ability to infer and apply learnings * Proficiency with MS Excel, SQL, and HTML/ CSS * Excellent written, verbal, and interpersonal communication skills * Inquisitive, strong analytical skills, including the ability to infer and apply learnings | |