We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.
#alert
Back to search results
New

Residential Life Program Manager

Florida Polytechnic University
life insurance, paid time off, paid holidays, sick time
United States, Florida, Lakeland
4700 Research Way (Show on map)
Apr 22, 2026

Make a difference at one of Florida's premier institutions for education in science, technology, engineering, and math (STEM). Florida Polytechnic University, ranked the No. 1 public college in the region by U.S. News and World Report, offers a unique working environment that encourages faculty and staff to be part of a culture that prizes collaboration, innovation, and the willingness to go above and beyond to ensure our students and University succeed. Florida Poly offers a small campus academic environment where students form connections with their faculty and peers as they pursue high-value degrees in engineering and applied sciences.

The University is equipped with cutting-edge facilities and equipment and two award-winning, architecturally distinct academic buildings. Its evolving curriculum, designed to meet the needs of industry and provide a life-long educational foundation for students, has helped the institution grow in prominence since its opening in 2014. Florida Poly's deliberately small classes, affordability, and outstanding graduate outcomes have helped it earn recognitions such as being named a top value school, in the top 25 nationally for affordability, and in the top five best universities in the South for tech students. Accredited by ABET and SACSCOC, Florida Poly is educating some of the brightest minds in Florida and attracting standout talent from across the nation.

JOB TITLE Residential Life Program Manager JOB DESCRIPTION SUMMARY The Residential Life Program Manager provides leadership for residential education and community engagement initiatives that support student success within campus housing. This position oversees key components of the residential life program, including supervising professional staff, mentoring student leaders, and developing innovative programming that fosters a vibrant and inclusive residential community. The Program Manager leads recruitment and training efforts for Resident Assistants, contributes to crisis response through the on-call rotation, and collaborates with campus partners to implement a comprehensive residential curriculum. This role also supports the expansion of themed communities and Living Learning Communities to enhance student engagement, belonging, and retention. Through assessment and data-informed decision-making, the Residential Life Program Manager continuously evaluates and strengthens residential programming to support students' academic persistence and overall development. JOB DESCRIPTION

Responsibilities:

  • Direct supervision of two (2) Residence Life Coordinators (RLCs).

  • Indirect supervision of twenty-six (26) Resident Assistants (RAs) and six (6) Community Directors, providing guidance and mentorship.

  • Lead recruitment and training initiatives for RA training/selection and ongoing professional development.

  • Serve in the on-call rotation and respond to student and facilities crises

  • Assist in the development of themed residential communities and Living Learning Communities (LLCs).

  • Expand themed community offerings to enhance student engagement and retention, providing more robust programming initiatives.

  • Collaborate with the Director of Student Engagement in the development and implementation of a comprehensive residential curriculum.

  • Develop assessment tools to evaluate the effectiveness of residential programming and student engagement initiatives, allowing for more data-driven improvements to increase students' persistence.

  • Strengthen retention efforts by utilizing assessment data to refine and enhance themed communities, demonstrating their impact on student success and campus involvement.

  • Other duties as assigned.

Minimum Qualifications:

  • A bachelor's degree in higher education administration, Student Affairs, Counseling, or related field from an accredited institution of higher education.

  • 4-6 years of experience in housing and residential life or residential education.

  • In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.

Preferred Qualifications:

  • A master's degree in higher education administration, Student Affairs, Counseling, or related field from an accredited institution of higher education.

  • 3-5 years of experience in housing and residential life or residential education.

Knowledge, Skills, and Abilities (KSAs):

  • Excellent interpersonal and communication skills, both oral and written

  • Ability to motivate, mentor, and manage a team of staff and students, fostering a culture of accountability and continuous learning.

  • Ability to handle multiple competing priorities, to set and meet deadlines

  • Strong decision-making skills to handle high-pressure situations, including medical emergencies, mental health crises, and conduct violations.

  • Skills in effective and persuasive interpersonal communication skills to gather information, resolve problems, and assess situations

  • Ability to coordinate major projects

  • Understanding of theories of college students' intellectual, emotional, and social development to create impactful programming and engagement opportunities.

  • Proficiency in assessment techniques to measure program success and student learning outcomes.

  • Familiarity with housing software systems (StarRez)

  • Experience with student conduct management platforms (Maxient).

Required Licenses, Certifications, and/or other specific requirements of law:

  • Must possess a valid driver's license.

  • This position requires a criminal background check, which may include a Level II screening as required by Florida Statute *435.04.

  • This position is subject to federal and state privacy regulations.

Normal Work Schedule:

This position is salary exempt. The normal work schedule is Monday-Friday, 8:00 a.m.- 5:00 p.m.; however, occasional weekends and evenings may be required.

LOCATION/WORK MODEL: Full-time/On-site

Note: Employment-based visa sponsorship will NOT be considered for this position.

Target Hiring Salary: $59,500- 63,000, commensurate with experience.

Application Deadline Date: The position may be open for 14 days with a minimum of 7 days; however, the review of applications will commence immediately.

Application Process:

In addition to completing the online application, all applicants are required to upload the following as attachments to the application (preferably in PDF format):

  • Cover Letter

  • Resume

  • Three (3) Professional References

If any of these three items are missing, you will not be considered for the position. References will not be contacted unless you are selected as a finalist for the position.

Note: Employment-based visa sponsorship will NOT be considered for this position.

DIVERSITY STATEMENT:

Florida Polytechnic University is an equal opportunity/equal access institution. It is the policy of the Board of Trustees to provide equal opportunity for employment and educational opportunities to all (including applicants for employment, employees, applicants for admission, students, and others affiliated with the University) without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status or genetic information.

Employment is contingent upon eligibility to work in the US. An appointment is not final until proof is provided.

FLORIDA POLY BENEFITS INFORMATION

Florida Poly qualified employees have the opportunity to take advantage of a variety of health benefits (through the State of Florida) to help meet their specific needs, as well as the needs of their family. This comprehensive coverage includes flexible spending accounts, medical and life insurance, and worker's compensation.

Health benefits are administered through People First, on behalf of the State of Florida, as pre-tax insurance plans. People First handles all new hire enrollments, coverage changes, premium administration, and dependent eligibility. Their Service Center is staffed Monday through Friday, from 8 a.m.-6 p.m. EST, at 1-866-663-4735.

RETIREMENT

Florida Poly offers great options for retirement. From the required selection of a state plan to additional voluntary retirement plans, our employees have many opportunities to save and prepare for their future. Click Here for more information.

OTHER BENEFITS

  • Discounts & Perks

  • Annual Leave

    • To help promote work-life balance, Florida Poly provides a generous leave program, which includes paid time off and paid holidays. Qualified employees may accrue 22 days of annual leave. In addition, the University observes the holidays listed in our University Holidays policy FPU-1.008.

  • Sick Leave

    • Qualified employees may also accrue 12 days of annual sick leave and participate in our Sick Pool Program.

  • Employee Assistant Program (EAP)

EXPLORE LAKELAND FLORIDA

Conveniently located along I-4 between Tampa and Orlando, Lakeland is home to Florida Polytechnic University and many other businesses and attractions. Click here to explore Lakeland, Florida.

SPECIAL INSTRUCTIONS REGARDING ATTACHMENTS:

Required attachments are listed on each posting. Please be sure to attach all required documents in the Resume/CV field before continuing through the application. Once your application has been submitted, no changes may be made and additional attachments will not be considered.

An unofficial copy of the degree/transcript is acceptable during the application process. For positions requiring a degree, the official transcripts are required upon hire.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline.

All document(s) must be received on or before the closing date of the job announcements.

This position requires a background check, which may include a level II screening as required by the Florida Statute*435.04.

Applied = 0

(web-bd9584865-8jwgc)