Director, Revenue Operations

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a Field Operations Director at OpenText, you will play a critical role in driving the success of our SMBC business globally. This position goes beyond traditional sales operations by partnering closely with senior sales leadership to influence planning, forecasting, pipeline management, and business performance.

You will help shape strategic decisions, improve sales productivity, and provide the insights needed to support growth across a complex, global organization. This is an opportunity to make a direct impact on how OpenText scales, executes, and delivers results across international markets.

WHAT THE ROLE OFFERS

• Lead annual planning activities, including financial planning, resource allocation, territory design, and quota setting

• Partner with sales leadership to drive forecast accuracy, business cadence, and quarterly execution

• Manage and analyze pipeline health to ensure sufficient coverage for future growth

• Deliver business insights and reporting to support quarterly business reviews, growth initiatives, and executive decision-making

• Collaborate cross-functionally with sales, finance, HR, and other support teams to drive operational excellence

• Identify process improvements and operational efficiencies across the business

• Build strong partnerships across a global, matrixed organization while supporting a fast-paced and evolving business environment

WHAT YOU NEED TO SUCCEED

• 10+ years of experience in Sales Operations, Revenue Operations, or a related field

• Strong understanding of enterprise software sales processes, forecasting, pipeline management, and business planning

• Experience working within a global, matrixed organization

• Strong analytical skills with the ability to translate complex data into clear business insights

• Advanced proficiency in Microsoft Excel, PowerPoint, Word, and Salesforce

• Excellent communication skills with the ability to influence stakeholders at all levels, including senior leadership

• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment

• Bachelor's degree or equivalent experience; cybersecurity industry experience is considered an asset

The estimated base salary range for U.S. candidates is $165,000-$205,000 USD, and for Canadian candidates is $160,000-$200,000 CAD. Compensation may vary based on factors such as location, education, experience, and skill set.

ONE LAST THING

OpenText is more than a corporation-it's a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our customers first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don't just have a culture-we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

VOTRE IMPACT

En tant que Directeur(trice) des operations terrain chez OpenText, vous jouerez un role cle dans le succes de notre activite SMBC a l'echelle mondiale. Ce poste va bien au-dela des operations commerciales traditionnelles, en collaborant etroitement avec les equipes de direction des ventes afin d'influencer la planification, les previsions, la gestion du pipeline et la performance globale de l'entreprise.

Vous contribuerez a orienter les decisions strategiques, a ameliorer la productivite des ventes et a fournir les analyses necessaires pour soutenir la croissance dans une organisation mondiale complexe. Il s'agit d'une occasion unique d'avoir un impact direct sur la maniere dont OpenText se developpe, execute ses priorites et obtient des resultats a l'international.

CE QUE LE POSTE OFFRE

• Diriger les activites de planification annuelle, y compris la planification financiere, l'allocation des ressources, la definition des territoires et l'etablissement des quotas

• Collaborer avec les equipes de direction des ventes afin d'assurer l'exactitude des previsions, le rythme des activites et l'execution trimestrielle

• Gerer et analyser la sante du pipeline afin de garantir une couverture suffisante pour soutenir la croissance future

• Fournir des analyses et des rapports pour soutenir les revues trimestrielles d'activite, les initiatives de croissance et la prise de decision des dirigeants

• Collaborer de maniere transversale avec les equipes des ventes, des finances, des ressources humaines et d'autres fonctions de soutien afin d'assurer l'excellence operationnelle

• Identifier des ameliorations de processus et des gains d'efficacite operationnelle a travers l'organisation

• Developper de solides partenariats dans un environnement mondial matriciel, tout en soutenant une activite dynamique et en constante evolution

CE DONT VOUS AVEZ BESOIN POUR REUSSIR

• Plus de 10 ans d'experience en operations des ventes, operations des revenus ou dans un domaine connexe

• Solide comprehension des processus de vente de logiciels d'entreprise, des previsions, de la gestion du pipeline et de la planification des activites

• Experience dans un environnement mondial et matriciel

• Excellentes capacites d'analyse et aptitude a transformer des donnees complexes en informations commerciales claires

• Maitrise avancee de Microsoft Excel, PowerPoint, Word et Salesforce

• Excellentes competences en communication avec la capacite d'influencer des parties prenantes a tous les niveaux, y compris la haute direction

• Grande capacite d'organisation, souci du detail et aptitude a gerer plusieurs priorites dans un environnement dynamique

• Baccalaureat ou experience equivalente ; une experience dans le secteur de la cybersecurite est consideree comme un atout

La fourchette salariale de base estimee est de 165 000 $ a 205 000 $ US pour les candidats aux Etats-Unis et de 160 000 $ a 200 000 $ CA pour les candidats au Canada. La remuneration peut varier en fonction de facteurs tels que le lieu, la formation, l'experience et les competences.

UNE DERNIERE CHOSE

OpenText est bien plus qu'une entreprise : c'est une communaute mondiale fondee sur la confiance, le caractere et la raison d'etre. Ici, nous agissons avec ethique, nous nous soucions profondement des gens et nous placons toujours nos clients au premier plan. Nous aidons les equipes a reussir grace a la collaboration, nous relevons les defis avec resilience et nous innovons avec intention.

Joignez-vous a nous dans notre mission de creer un changement positif grace a la confidentialite, a la technologie et au travail d'equipe. Chez OpenText, nous ne faisons pas qu'avoir une culture - nous incarnons nos valeurs. Choisissez-nous si vous souhaitez faire partie d'une entreprise qui vous donne les moyens d'avoir un impact significatif.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.