Senior, HR Technology

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior, HR Technology is the Payroll technology owner for Oracle HCM Cloud Payroll, a core enterprise application supporting Macy's payroll operations. This role is accountable for end-to-end system health, functional design decisions, and the outcomes delivered through implementation, configuration, and ongoing optimization. As a senior individual contributor, the role exercises independent judgment to prioritize work, make tradeoff decisions, and recommend solutions that balance compliance, colleague experience, operational stability, and time-to-value.

This role translates complex business requirements, regulatory considerations, and vendor-released capabilities into a clear functional roadmap for Payroll within Oracle HCM Cloud. It owns release and enhancement intake, defines priorities with HR Technology Module Owners and Centers of Excellence, and drives decisions on scope, sequencing, and risk. The role serves as the functional escalation point and primary liaison to internal IT technical partners, ensuring environments, testing strategy, and issue resolution support concurrent enterprise initiatives. The Senior, HR Technology maintains a governed catalog of configurations, integrations, controls, and reporting assets and uses that system knowledge to identify redundancies, convergence points, and optimization opportunities that improve enterprise outcomes.

The Senior, HR Technology role regularly engages HR and Payroll leaders to frame decisions, present options and recommendations, and drive alignment on priorities, risks, and readiness. Success is measured by stability and compliance of Payroll operations, quality of delivered solutions, and the ability to surface insights that enable action. The role requires strong communication, analytical, and reporting skills and consistent adherence to established security, audit, and compliance standards.

What You Will Do

• Own Payroll functional release and enhancement governance for Oracle HCM Cloud Payroll, including intake, impact assessment, prioritization, and go/no-go recommendations. Drive tradeoff decisions across value, risk, compliance, and operational stability, aligning stakeholders to an executable release plan.
• Lead functional design and configuration for Oracle HCM Cloud Payroll, including payroll and tax rules. Make configuration and rule-design decisions within the defined operating model, ensuring solutions meet business intent, auditability, and regulatory compliance, and are sustainable through future releases.
• Establish and maintain the system-of-record documentation for the Oracle HCM Cloud Payroll ecosystem (configuration catalog, integrations, controls, and reporting inventory). Use end-to-end system knowledge to evaluate downstream impacts, identify overlap and convergence opportunities, and drive simplification and standardization decisions.
• Develop and curate Payroll reporting and monitoring within Oracle HCM Cloud to surface insights and drive action (e.g., exceptions, trend drivers, compliance risks, and process breakdowns). Translate reporting into recommendations, decision points, and prioritized remediation plans in partnership with HR and Payroll leaders.
• Define and enforce Payroll configuration standards (rule design patterns, control points, documentation expectations, and quality gates). Own testing strategy inputs and readiness criteria for Payroll changes; proactively identify and mitigate risks that could impact payroll accuracy, timeliness, or compliance.
• Act as the functional owner and escalation point for Payroll technology across MTech and Oracle teams, driving environment readiness, defect triage, root-cause direction, and resolution timelines. Ensure parallel initiatives and testing cycles do not compromise Payroll stability, controls, or delivery commitments.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

System Ownership (Oracle Payroll): Demonstrated ability to operate as the functional owner of Oracle HCM Cloud Payroll-making design decisions, maintaining system integrity, and being accountable for stability, auditability, and business outcomes.

Release, Enhancement & Prioritization Leadership: Experience leading intake and release planning, weighing competing priorities, and driving tradeoff decisions across value, risk, and capacity within structured Oracle release cycles.

End-to-End Solution Design: Ability to translate complex business needs, regulatory requirements, and operational workflows into scalable Payroll configurations and controls, anticipating upstream/downstream impacts and long-term sustainability.

Insight-Driven Reporting & Monitoring: Ability to design reporting that highlights exceptions, trend drivers, and risk indicators-and to convert findings into recommendations, decision points, and prioritized corrective actions.

IT & Vendor Partnership with Clear Accountability: Proven ability to lead functional-to-technical collaboration, direct triage and root-cause analysis, and drive resolution plans with internal IT and Oracle partners for issues impacting Payroll operations.

Influence & Executive Communication: Ability to lead decision-focused discussions, present options and recommendations, and gain alignment across HR, Payroll, and Technology stakeholders without direct people leadership.

Analytical Judgment & Problem Solving: Ability to diagnose complex Payroll issues, evaluate system logic, and make sound decisions under ambiguity-balancing risk, compliance, and operational impact.

Documentation Standards & Controls Mindset: Ability to create and maintain governed configuration artifacts, decision records, and procedures that enable auditability, knowledge transfer, and supportability at enterprise scale.

Prioritization, Tradeoffs & Delivery Ownership: Ability to own a functional backlog, set priorities, and make tradeoff decisions; comfortable escalating risks, negotiating scope, and driving work to outcomes in a fast-paced environment.

Enterprise Stakeholder Focus: Demonstrated partnership mindset with a focus on enterprise outcomes-balancing the needs of HR, Payroll Operations, Finance, and Technology to deliver durable solutions.

Compliance & Payroll Knowledge: Understanding of wage and hour laws and compliance requirements; payroll knowledge preferred.

Technical Acumen: Familiarity with HCM Cloud configurations preferred; ability to read and write basic SQL queries and analyze system logic or scripts is a plus.

Continuous Learning: Willingness and ability to complete required training related to Oracle HCM Cloud and other HR systems.

Who You Are

• Candidates with a bachelor's degree or 5-7 years of equivalent work experience/education in a technology focused role are encouraged to apply.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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