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Compliance Tools Analyst

Spectraforce Technologies

Apr 22, 2026
Job Title: Compliance Tools Analyst (Project Coordinator I) Duration: 6 Months (with potential for extension). Work Environment: 100% Remote. Interview Process: 2-3 interviews with the Hiring Manager and Associate Director. Candidates with 5-7 years of experience will likely be rejected for being overqualified and prone to disengagement. Role Overview: We are seeking a highly organized and proactive Compliance Tools Analyst to support our Compliance and IT/BTS teams. This is an entry-level position focused on bridging the gap between technical ticketing systems and project coordination. The ideal candidate will manage a high volume of administrative and operational tasks, ensuring that compliance-driven workflows remain on track in a fast-paced environment. Required Skills & Qualifications: Education: Bachelor's Degree (Required). Software Proficiency: Strong familiarity with MS Office Suite (Excel, Word, PowerPoint). Basic Excel skills for data tracking are essential. Tool Experience: Experience with ServiceNow or similar ticketing management tools. Core Competencies: * Exceptional organizational skills with a "sense of urgency." Ability to work independently and manage multiple tasks simultaneously. Strong written and verbal communication for follow-ups and cross-team coordination. Preferred Experience: Background in Administrative Support, Project Coordination, or Entry-level IT/Tools support. Familiarity with Pharmaceutical terminology or experience in a regulated industry. Experience with iREP or OneNote is a plus. Previous experience in a technical/tool-oriented role is preferred over general coordination. Key Responsibilities: Ticket Management: Monitor and manage the ServiceNow ticketing system; triage incoming requests, handle system access issues, and resolve communication-related tickets. Project Coordination: Support project managers by tracking timelines, maintaining documentation, and ensuring project milestones are met. Stakeholder Liaison: Coordinate with Compliance and Technical (BTS/IT) teams to ensure effective follow-ups and task completion. Data Tracking: Use Microsoft Excel to maintain clear and concise records of ongoing tasks, project statuses, and ticket flows. Operational Support: Handle day-to-day administrative tasks to alleviate the workload of senior leadership on large-scale compliance projects.